Analyst, People Analytics & Reporting

NBCUniversal•Orlando, FL

23h•Hybrid

About The Position

The Analyst, People Analytics & Reporting (PA&R) position supports the design, implementation, maintenance, and enhancement of our Power BI dashboard solutions used by HR and senior leaders, while helping to evolve those BI products into agentic, AI-enabled solutions that deliver automated insights and workflows. This role serves as a subject matter expert on Power BI, Snowflake, and core people data, partnering closely with PA&R Consulting, the Data & Analytics team, other IT counterparts, and Global HR to deliver accurate, secure, and actionable insights. The role will also help define and operationalize how AI is orchestrated across People Analytics use cases (e.g., prompt-based experiences, governed self-service, and automation), and will partner with technical teams to ensure our data architecture, semantic layers, and models are updated and maintained to provide accurate, trustworthy automated insights. This role also supports system testing and ongoing enhancements, while providing training, guidance, and backup support for analytics requests. Additionally, it involves participation in BW & Back-End SAP reporting, troubleshooting, and assisting with special projects as needed.

Requirements

Bachelor’s Degree in business, computer science, psychology, other related degree with a focus on data analysis/critical thinking
1+ year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using Power BI, Tableau or other Business Intelligence tool
Experience providing SAP Business Objects or related data warehouse system support (e.g. troubleshooting, testing, etc.)
Exceptional proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Nice To Haves

Experience with HR Data Systems
Experience with Power BI & Snowflake
Knowledge of HR practices, organizational models, and processes associated with the employee lifecycle
Solid ability to compile and analyze data
Experience programming and building scripts (e.g. using SQL or Python) to combine and interrogate structured and unstructured data sets
Exceptional understanding of how LLMs and AI‑assisted analytics tools generate results, including limitations, bias considerations, and data‑grounding concepts.
Experience or demonstrated aptitude in prompt engineering, including crafting, testing, refining, and documenting prompts to produce accurate and repeatable analytical outputs that align with business reality.
Curiosity and comfort with experimentation, iteration, and continuous learning as AI‑enabled analytics capabilities evolve
Commitment to maintaining confidentiality of data
Effective written and verbal communication skills including ability to explain data and metrics to non-technical audiences
Demonstrate strong communication skills by asking targeted, clarifying questions to fully understand reporting/analytics needs and translate vague or incomplete requests into well‑defined, actionable requirements.
Solid decision-making skills and ability to use professional judgement
Proven critical-thinking skills to evaluate data quality, interpret complex reporting requirements, and translate ambiguous business needs into clear, actionable reporting solutions
Excellent attention to detail; ability to work effectively and accurately under pressure to meet deadlines
Flexibility and adaptability in performing work duties
Work as a member of a team

Responsibilities

Maintain expertise in systems (SAP HCM, Business Objects, Power BI), data processes, diverse employee populations, and security to enable accurate reporting & metrics
Maintain expertise in PA&R dashboards, Snowflake datasets, and Power BI environments, including data definitions, calculated fields, and security configuration.
Support leadership team by providing key data for critical business activities in a timely and accurate manner
Support the evolution of People Analytics dashboards toward AI‑assisted and automated insight generation, reducing dependency on manual dashboard builds where appropriate
Assist in identifying opportunities where prompt‑based analytics can complement or replace manual dashboard builds, improving speed to insight while maintaining analytical rigor
Explore, design, and test prompt engineering techniques to enable more intuitive, self‑service access to People Analytics insights through AI‑assisted tools and natural‑language query interfaces.
Support processes that ensure all prompt‑driven analytics solutions align with data governance, security, and privacy standards and regulations
Design and build custom dashboards in Power BI to fulfill requests and inquiries from HR Leadership
Identify opportunities to operationalize custom dashboards or ad-hoc analytics that transition into re-useable dashboards through close partnerships with PA&R Consulting, HR Business Partners, and other key stakeholders
Support end-to-end project management including requirements gathering, creating intake tickets, partnering with developers, and testing
Use a structured approach to requirements‑gathering, identifying gaps, dependencies, and potential data quality issues—while clearly communicating impacts back to stakeholders
Support processes that ensure proper documentation and alignment with data governance processes for new builds or changes to existing processes and dashboards
Lead change management communications, documentation, and training plans required for impacted end-users, including identifying required updates or generating new guides where required
Maintain Snowflake configurations and manual uploads
Maintain custom dashboards
Develop and maintain a library of standardized prompts, templates, and best practices to support consistent, scalable self‑service dashboard and insight generation.
Support quarterly audits to PA&R maintained dashboards, including security provisions & usage
Support for day-to-day Power BI dashboard end-user queries and troubleshooting
Serve as a SME and consultative partner for Power BI dashboards by interpreting business questions, challenging assumptions when needed and identifying additional partnerships required to address requests
Serve as the SME for the IT counterparts related to the data in SAP to help guide on requirements/fixes/issues
Develop and maintain productive working relationships with Business Unit HR client groups, Finance, Legal, Compliance, etc. and with our parent company, Comcast
Support projects that may require the integration of new reports, tools, functionality in the various Reporting environments, as needed (BW/SAP)