Analyst-Merchandising Operations: Pro Selling - Field Support
About The Position
The Analyst – Merchandising Operations: Pro Selling – Field Support role supports one of the functional areas within Merchandising Operations and is aligned to a specific line of business. This role focuses on field support and improving the associate experience through operational issue resolution, MyRedVest support, and cross-functional partner collaboration. In addition, the Analyst is responsible for handling day-to-day operational activities, supporting run-the-business functions, and providing basic consulting support. Key functional areas may include Vendor/Item Onboarding, Reporting, Operational Services, Vendor Compliance, Product Content, Data Governance, and Technology Enablement. Specific responsibilities may vary depending on the assigned area of work. The Analyst will also support the associate experience with a strong focus on MyRedVest functionality, troubleshooting, and issue resolution. They will perform system fixes, operational corrections, and troubleshooting activities as needed, and partner with outside sales teams to support operational execution and customer-focused initiatives.
Requirements
- Bachelor’s degree in Business, Finance, Accounting, or equivalent years of experience in lieu of education requirement, if applicable
- 2 years of experience in developing, designing, and operating business solutions in a production environment
Nice To Haves
- Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software
Responsibilities
- Analytics-Run the Business, basic consulting.
- Understand, read reporting, internal, and external-facing applications & Microsoft Tools (Consumer of info.)
- Builds trust through daily execution and meets SLAs. Reliable and resourceful to solve challenges; pleasant, supportive; active listener.
- Handles the day-to-day point of contact with merchant partners.
- Handle Run-the-Business issues and escalate when needed.
- Read and act on reports.
- Provides ideas on process improvement needs.
- Provide input and feedback on technology requirements.
- Able to test solutions as needed.
- Ability to manage own time/priorities; input into greater efforts; understanding of business impacts and connectivity.
- Liaison with international partners as needed.
- Day-to-day based on business needs and vendor support.
- Focused on merchants, vendors, and store merchandising, individual contributors.
- Creates usage standards, guidelines, and statements of direction to track the quality, availability, and applicability of data through to full business integration.
- Tests, implements, and supports technology solutions to ensure efficiency and business continuity.
- Uses relevant data, analytics, and customer feedback to help develop and drive the solutions offered to Lowe's internal customers.
- Works to onboard and train new users on best practices and system updates and/or changes for all merchandising information systems
- Support the associate experience with a strong focus on MyRedVest functionality, troubleshooting, and issue resolution.
- Perform system fixes, operational corrections, and troubleshooting activities as needed.
- Partner with outside sales teams to support operational execution and customer-focused initiatives.
Benefits
- exceptional benefits and opportunities to grow their skills
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
