Analyst - IoT Security

UDR - Opening Doors to your future•Highlands Ranch, CO

15h•$88,000 - $103,560

About The Position

UDR, Inc. is seeking an IoT Security Analyst to support physical security technology infrastructure across its corporate offices and residential communities. The role supports Internet of Things (IoT) physical security technology, including access control systems (ACS) and video surveillance (CCTV), by coordinating small to medium security technology projects, resolving technical support issues, and maintaining systems in accordance with UDR IT Security standards and policies. Working with internal stakeholders, vendors, technicians, and community teams, the analyst helps ensure physical security technology remains reliable, secure, and aligned with operational needs. The role operates under the direction of senior team members for project coordination and reports project status and metrics to leadership and stakeholders.

Requirements

Bachelor’s degree in Computer Information Systems, Information Security, Technology Management, or a related field, or an equivalent combination of education and experience.
At least two years of IT operational experience.
Working knowledge of networking fundamentals, including IP addressing, VLANs, Power over Ethernet (PoE), and network troubleshooting.
Proficiency in Microsoft 365, including Excel, Teams, and SharePoint.
Demonstrated ability to manage multiple concurrent projects to deadline.
Demonstrated discretion and integrity in handling sensitive and confidential information.

Nice To Haves

IT security and/or project management experience.
Experience working with CCTV, building access control systems, and smart home technologies.
Relevant certifications such as CompTIA A+, Security+, Network+, or equivalent.
Experience using AI tools or other large language model (LLM) applications for documentation, analysis, or project work in line with company data and security policies.

Responsibilities

Coordinate scoping, installation, testing, and closeout of small to medium ACS and CCTV projects at corporate and community sites under the direction of senior team members.
Gather requirements from site teams and vendors; evaluate statements of work, quotes, and technical solutions against scope, pricing, and UDR IT Security standards; and recommend approval or changes to IoT Security leadership.
Manage vendor performance against project schedules, scope, and standards; resolve routine vendor issues; and identify change requests requiring leadership review based on schedule, cost, or scope impact.
Build project plans following UDR IT project methodology; track scope, milestones, dependencies, risks, and issues; and report status and metrics to leadership and stakeholders.
Verify completed installations remotely and on site, lead testing, and help stakeholders evaluate results.
Resolve IoT security support tickets, troubleshoot basic network, IoT device, and software issues with site staff, and dispatch vendor technicians when needed.
Monitor, maintain, and upgrade IoT security applications and systems, and create and manage user accounts and settings.
Monitor and continually improve the security posture of managed IoT devices and systems, including firmware updates, access settings, and configuration standards.
Retrieve and provide video and access records in response to lawful requests, following UDR policy and Legal direction.
Maintain project documentation and central project repositories for IT and business stakeholders.

Benefits

Medical, dental, and vision plans.
Medical Flexible Spending Account.
Dependent Care Spending Account.
Lifestyle Spending Account.
Supplemental Term Life Insurance.
Voluntary Cancer Insurance.
Supplemental Short-Term Disability Insurance and AD&D Insurance.
Voluntary Long Term Care Insurance.
401(k) plan with company match.
Eligible for 10% annual bonus potential, based on personal and company performance.