Analyst, Institutional Research (Hourly)

Austin Community College District•Highland, CA

16h

About The Position

The Analyst, Institutional Research supports administration by analyzing, interpreting, and reporting data for institutional reporting and other data requests in the financial aid area. The role designs, conducts, and manages research projects; supports strategic planning and decision-making; tracks performance metrics; and communicates findings to internal and external audiences. It also develops and maintains programs, queries, reports, dashboards, and surveys, and provides training and technical support to the college community on research and data-related topics.

Requirements

One year of related work experience.
Bachelor’s degree.
Experience with statistical programming languages such as SAS, SPSS, STATA, R, or SQL, or advanced analysis skills in Excel.
Knowledge of advanced statistical analysis methods and software, survey design and analysis, application and report development, relational databases, data quality, higher education data, government and workforce data, census data, and labor market information.
Ability to conduct research and statistical analysis; query and extract data from large databases; write code or macros; produce and validate reports from complex data; develop surveys and analyze survey data; and work with varied data sources.
Ability to use spreadsheet, word processing, database, and presentation software; query and control languages; reporting tools; web technology; network servers; and project-management and productivity tools.
Customer-oriented, solutions-focused mindset; strong interpersonal and communication skills, tact and diplomacy, organization, planning, attention to detail, follow-through, and ability to work effectively under pressure and meet deadlines.
Ability to maintain confidentiality and establish and maintain effective working relationships.
Work is performed in a standard office environment and involves standing, walking, sitting, bending, reaching, pushing, and pulling; occasional lifting or moving of objects up to 10 pounds.

Responsibilities

Design, conduct, and manage research projects, including trend analysis, program evaluation, evaluation of college initiatives, strategic planning, decision-making, and government reporting.
Coordinate information from multiple data sources and complex reports to track performance metrics and compare performance against established goals.
Use statistical programming languages to obtain and manipulate data from institutional, proprietary, and publicly available databases.
Conduct internal and external environmental scanning, including higher education and labor market trends, service-area population growth, and utilization of college resources.
Develop and maintain custom programs, queries, reports, and dashboards for internal and external reporting.
Design and administer institutional surveys and coordinate ACC’s participation in national surveys.
Analyze, interpret, and prepare data findings for internal and external audiences through reports, presentations, dashboards, and other formats.
Make recommendations concerning strategic planning, continuous improvement, stakeholder communication, institutional research, and institutional effectiveness.
Develop and implement training and technical support for the ACC community in strategic planning, data collection and analysis, data literacy, environmental scanning, survey design and administration, and research methods.
Use analytics to predict and recommend actions related to student retention, success, and enrollment management.
Maintain an established work schedule, protect confidential information, prioritize multiple projects, and meet deadlines.
Follow safety rules, report unsafe conditions or behavior, and take reasonable actions to prevent unsafe practices.