Analyst III, Product (Remote)

ezCater, Inc•Boston, MA

5d•$142,000 - $174,000•Remote

About The Position

Join ezCater's thriving Product Analytics team as a Senior Analyst, where you'll use data to fuel innovation. This role involves collaborating with Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance to tackle complex analytical challenges that strengthen product and technology strategies. Data is central to ezCater's decision-making, especially in product development. If you are passionate about funnel analytics, A/B testing, causal analysis, and delivering insights that lead to product decisions and customer impact, this role is for you.

Requirements

5+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
Demonstrated experience solving ambiguous, high-impact business problems independently
Strong SQL skills for data manipulation and analysis
Experience in statistical modeling (Python preferred)
Proficiency in site analytics and experimental test design
Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
Effective communication skills to convey data insights across different audiences
Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
Strong organizational skills, time management, and multitasking capability
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

Responsibilities

Collaborate closely with senior leaders on business problems, shaping the team's strategic direction and driving alignment across Product, Engineering, Design, and Finance.
Analyze all aspects of ezCater’s product and site funnel, identifying friction points and opportunities, and translating analysis into a prioritized roadmap.
Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to influence product strategy.
Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and identify opportunities for iteration and optimization.
Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver customer impact.
Root cause changes to business performance, partnering with stakeholders to achieve organizational goals.
Navigate trade-offs with imperfect data while working with data platform peers to improve data quality and governance.
Leverage AI to accelerate analytics throughput and expand reach.
Share product domain expertise, raising the technical and analytical bar, and acting as a mentor to peers for collaborative growth.