Analyst III, Epic Application Cadence Prelude

PDS Health•Irvine, CA

2d•$103,000 - $133,000

About The Position

The Analyst III, Epic Application Cadence Prelude is responsible for the design, build, implementation, and ongoing support of the Epic Cadence (scheduling) and Prelude (registration) modules. This analyst collaborates closely with clinical, revenue cycle, and operational stakeholders to optimize scheduling and registration workflows, ensure data integrity, and enhance the overall patient access experience.

Requirements

Bachelor’s degree in IT, healthcare, or a related field (or equivalent experience).
Multiple Epic certifications or mastery in a key module. Cadence and/or Prelude is required.
Epic certification must be current or have been actively utilized within the past two years.
Strong project management and leadership skills.
Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders.
Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Proven ability to work independently as well as within a team environment.
Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

Nice To Haves

Professional certifications in healthcare information systems or business applications.
Experience in managing clinical and business information systems within a healthcare environment.
Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
Demonstrated experience leading patient experience or digital engagement initiatives.

Responsibilities

Serves as a subject matter expert (SME) for the Cadence and Prelude application or advanced system features.
Designs, configures, and optimizes Cadence scheduling and Prelude registration workflows to support patient access, front-end revenue cycle, and operational efficiency.
Serves as a primary escalation point for complex Cadence/Prelude issues. Conducts in-depth troubleshooting and partners with Epic and operational stakeholders to resolve system defects and workflow challenges.
Collaborates with cross-functional teams to optimize workflows, integrate Epic with other systems, and enhance user experience.
Owns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support.
Other duties and responsibilities as assigned.