Analyst II, Technology Operations - eCommerce

Walmart•Bentonville, AR

1d•$70,000 - $130,000

About The Position

Want to help drive the future of eCommerce at a Fortune 1 Company? The Item Enablement team ensures customers can buy what they want how they want it, with a tech-powered, people-led approach that is helping to define the future of retail. This is a transformative opportunity leading the strategic management and delivery of key initiatives that support automated, sustainable processes, decisions and optimizations for what Walmart sells online. What you'll do Analyze business performance data to triage and root cause transactability issues using available systems and tools to identify top drivers and trends Leverage data and AI tools to derive insights, handle large datasets, and identify trends that inform business strategies on how to improve performance Support and manage reported transactability issues and escalation workflows to ensure process efficiency, operational consistency, and timely resolutions Collaborate with business partners to align analytical approaches and ensure consistent strategy execution What you'll bring Experience in data analytics, preferably in eCommerce retail or a similar high-volume environment Strong problem-solving skills with experience in project management Highly effective storytelling capabilities, building and presenting key insights to senior leaders and broad audiences A data-driven mindset, utilizing data insights to inform strategic decisions, identify business opportunities, and drive improvements Proactive in taking initiative, demonstrating ability to lead and manage projects independently and as part of a team Ability to adapt, pivot, and thrive in a fast-paced digital retail environment

Requirements

Experience in data analytics, preferably in eCommerce retail or a similar high-volume environment
Strong problem-solving skills with experience in project management
Highly effective storytelling capabilities, building and presenting key insights to senior leaders and broad audiences
A data-driven mindset, utilizing data insights to inform strategic decisions, identify business opportunities, and drive improvements
Proactive in taking initiative, demonstrating ability to lead and manage projects independently and as part of a team
Ability to adapt, pivot, and thrive in a fast-paced digital retail environment
Bachelor’s degree in Computer Science, Engineering, Business Administration, Operations Management, or related area
2-5 years of experience in Data Analytics, eCommerce Operations, Project Management, or similar roles
Experience in corporate-level storyboarding and communication skills, with excellent presentation abilities and interaction with both technical and non-technical stakeholders
Experience in SQL and other data analysis tools, including visualization tools such as Tableau or Looker; familiarity with Python, R, and machine learning techniques for data analysis is preferred
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Analytics - Big Data, Data Analysis and Insights, Statistical Programming Language
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Analyze business performance data to triage and root cause transactability issues using available systems and tools to identify top drivers and trends
Leverage data and AI tools to derive insights, handle large datasets, and identify trends that inform business strategies on how to improve performance
Support and manage reported transactability issues and escalation workflows to ensure process efficiency, operational consistency, and timely resolutions
Collaborate with business partners to align analytical approaches and ensure consistent strategy execution

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Stock