Analyst I, Associate Program Manager - Sales Support

Chamberlain Group•Oak Brook, IL

10d

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role involves leading teams to drive cross-functional collaboration for achieving monthly sales targets and advancing strategic priorities. It requires applying critical thinking and problem-solving skills to identify and remove blockers, analyzing historical sales performance metrics to identify trends, anticipate risks, and uncover opportunities. The position will direct coordinated sales activities by reviewing partner performance, diagnosing underperforming accounts, developing recovery plans, and implementing solutions. Building and maintaining financial models to quantify program impact, tracking performance, and delivering data-driven recommendations are key. The role also focuses on driving rapid execution, resolving complex issues to enhance sales team performance, documenting risks and opportunities, and presenting executive updates. Engagement with cross-functional teams to extract data for sales activities, facilitate business processes between sales, finance, marketing, and operations, and partnering with supply chain and logistics for smooth order fulfillment are also crucial. Implementing process improvements, defining objectives/KPIs, and leading cross-functional sales initiatives to accelerate revenue are core responsibilities. The role also includes streamlining internal processes, complying with health and safety guidelines, protecting company reputation, and maintaining professional knowledge.

Requirements

Bachelor's degree in business administration, project management, engineering or a related field
5+ years of experience in project management, program management, analytics, or a related field
Experienced with MS Office - Word, Excel (expert level working knowledge preferred), Access, PowerPoint, and Outlook
Self-starting, efficient, and organized
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to manage multiple projects simultaneously
Capability to work independently and as part of a team
Capacity to work in a fast-paced, dynamic environment
Able to travel up to 10% of the time

Responsibilities

Lead teams that drive cross-functional collaboration to deliver achievement of monthly sales targets and advance strategic priorities.
Apply critical thinking and problem solving skills to understand and remove blockers so that team goals can be met.
Analyze historical sales performance metrics to identify trends, anticipate risks to current plans, and uncover new opportunities.
Use this insight to identify in-month opportunities or potential gaps and collaborate with sales leadership on the appropriate actions to resolve gap or capture opportunities.
Direct coordinated Sales activities by reviewing Partner performance metrics, diagnosing underperforming accounts, developing plans for recovery, then presenting solutions and implementing plans across groups of Sellers.
Build and maintain financial models to quantify expected program impact upfront; rigorously track performance post-launch, evaluate outcomes against targets, and deliver clear, data-driven recommendations on next steps and optimization opportunities.
Drive rapid execution against priorities by removing obstacles with urgency; align cross-functional teams around a clear path forward and ensure timely delivery of high-impact results.
Resolve complex issues that will enhance sales team performance, provide insights, and support training programs.
Document and quantify short term risks and opportunities.
Present executive updates related to R&O’s along with mitigation plans to Executive Sales Leadership for input into sales forecasting, pipeline management, and goal-setting to align sales activities with strategic objectives.
Engage with cross-functional teams to understand the data extracted from different applications to fabricate detailed target lists for field sales activities.
Facilitate business processes between sales, finance, marketing, and operations teams.
Identify and eliminate areas of waste in processes as well as author new processes as needed to improve overall business performance.
Partner with supply chain and logistics teams to ensure smooth order fulfillment and achievement of revenue goals.
Implement process improvements in order to enable future efficiencies.
Author the definition of objectives/KPIs and define the opportunities that can drive growth for strategic areas of the business.
Lead cross functional Sales initiatives related to accelerating revenue including regular report outs to Executive stakeholders and C-suite.
Streamline internal processes to best support and serve both Chamberlain and our Partners.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.