Analyst, HRIS

East Boston Neighborhood Health Center CorporationRevere, MA
$89,440 - $137,280

About The Position

We are seeking a detail-oriented HRIS Analyst with strong Workday experience across core functional areas including HCM, p ayroll, performance, talent, recruiting, time tracking, absence, compensation, benefits, security, integrations , reporting, and analytics. This role will support configuration changes, troubleshoot system issues, and execute testing to ensure accuracy, performance, and usability . The analyst will partner closely with HR, Payroll, Benefits, Finance, IT, and operational leaders to optimize Workday processes, enhance the user experience, and support ongoing system improvements. The ideal candidate is comfortable in a fast-paced environment, balances project work with day-to-day support, and works independently with minimal direction. They are proactive, adaptable, and focused on continuously improving Workday.

Requirements

  • Bachelor’s degree in Human Resources , Information Systems, Business, or equivalent experience
  • 3 + years of Workday configuration experience across multiple modules
  • Strong attention to detail and problem-solving skills
  • Strong interpersonal and communication skills, with the ability to build rapport across diverse teams
  • Able to solve problems effectively, make sound decisions, and manage their work independently while supporting Workday initiatives
  • Ability to handle sensitive and confidential matters with professionalism and discretion

Nice To Haves

  • Workday Pro certification preferred

Responsibilities

  • Support Workday modules including HCM, Payroll, Time Tracking, Recruiting, and Learning
  • Provide day-to-day support to HR and business users, troubleshooting system issues and resolving tickets
  • Manage Workday support requests and ensure timely , high-quality support
  • Process a small number of HR transactions ( e.g. position changes, terminations) to support operations
  • Support key initiatives such as Workday public cloud migration, time clock rollout, and timekeeping enhancements
  • Support performance management, recruiting, and Workday Learning optimization efforts
  • Participate in bi-annual Workday releases, including review, testing, and validation of system changes
  • Create and maintain Workday organizational structures (supervisory orgs, cost centers, hierarchies, grants, etc.)
  • Configure and maintain Workday business processes, including notifications, alerts, and custom notifications
  • Support projects and ongoing initiatives by tracking requests, enhancements, and issues, and maintaining clear documentation and status tracking
  • Assign and maintain security roles, ensuring appropriate access and compliance
  • Support and troubleshoot benefits and other third-party integrations
  • Monitor integrations for errors or failures and coordinate resolution with internal teams and vendors
  • Support Open Enrollment, including configuration, testing, and launch activities
  • Support compliance reporting, including EEO and ACA annual reporting
  • Build and maintain Workday reports and dashboards to support business needs
  • Create and maintain EIBs to support mass data updates and system processes
  • Partner with cross-functional teams to improve processes and enhance the Workday experience
  • Identify opportunities to improve HR processes and recommend system-based solutions
  • Support standardization of HR processes and consistent use of Workday across teams
  • Develop job aids, training materials, and user documentation, and support end-user training
  • Provide guidance and support to team members on Workday functionality and HRIS best practices
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