About The Position

As a Fund Servicing Analyst within JPMorganChase, you will support fund servicing operations by executing routine transactions and collaborating with various teams. You will apply fund servicing knowledge to help ensure smooth operations, identify process improvement opportunities, and build strong relationships that support effective outcomes. The role includes capturing and validating security prices used to calculate and submit a mutual fund’s Net Asset Value (NAV), analyzing pricing movements against market expectations, working with pricing vendors to resolve issues and minimize risk, and researching and resolving exceptions. You will also contribute to continuous improvement initiatives focused on operational efficiency and platform resilience.

Requirements

  • Baseline knowledge or equivalent expertise in fund servicing operations, particularly routine transactions and process improvements.
  • Ability to use active listening and questioning techniques to understand and address client needs.
  • Ability to work flexible hours to cover occasional late finishes as required by the business.
  • Experience in continuous improvement initiatives, applying innovation and design thinking techniques to enhance operational efficiency.
  • Strong critical-thinking and independent decision-making skills.

Responsibilities

  • Execute routine fund servicing transactions accurately and in accordance with established guidelines and procedures.
  • Collaborate with operations to streamline processes and improve efficiency in fund servicing operations.
  • Follow cybersecurity practices, detect possible threats, and deploy measures to safeguard information and systems.
  • Use active listening and questioning to understand and address client needs, foster relationships, and promote deeper understanding.
  • Contribute to continuous improvement initiatives using innovation and design thinking techniques to enhance operating-platform efficiency and resilience.
  • Capture and validate security prices used to calculate and submit a mutual fund’s Net Asset Value (NAV).
  • Analyze pricing movements against market expectations and work with pricing vendors to resolve issues and minimize risk.
  • Research and resolve exceptions promptly and effectively.
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