Analyst, Fraud Risk Management

Webster BankSouthington, CT
$60,000 - $70,000

About The Position

The Analyst Fraud Risk Management is required to analyze bank transactions, new accounts, and customer behavior to identify anomalous activity and potential risk to the customer and the bank. The position will need to document their findings and take appropriate action and escalate appropriately to prevent losses to our customers and the bank. The position will need to work directly with clients and other colleagues to mitigate losses.

Requirements

  • Working knowledge of banking laws and regulations.
  • Strong analytic and computer skills – Microsoft Word, Excel, Power Point
  • Ability to work independently in high volume environment with attention to detail.
  • Ability to be flexible with work hours and daily workload requirements depending on need.
  • Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent work experience preferred
  • 3-4 years of experience in retail operations, wire/ACH, branch supervision, compliance, audit, investigation, law enforcement or related field required

Responsibilities

  • Monitors transactions across multiple delivery channels to identify trends and patterns of fraudulent activity and takes appropriate action.
  • Reviews output of daily account warning reports using automated scoring system; researches fraudulent information or discrepancies.
  • Mitigates identified potential fraud loss by: placing holds/restricting access; preparing STMs; performing necessary due diligence.
  • Recommends closure of accounts deemed risky or suspicious; performs account maintenance as necessary.
  • Review exception items on a daily basis.
  • Provide phone support for calls from banking centers and the call center.
  • Maintains accurate records to ensure accurate reporting and adherence to applicable laws and regulations.
  • Based upon research and findings, makes recommendations to management for updates to fraud prevention strategies.
  • Provides internal support to retail personnel on all issues concerning fraud and suspicious activity.
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