Analyst: F135 Hardware Customer Support Engineer (Onsite)

RTX • East Hartford, CT

2d • $57,200 - $108,800 • Onsite

About The Position

The Hardware Customer Support Engineer (CSE) plays a key role in providing technical and sustainment support for engine hardware by interfacing with the customer, program office, Field Service Engineer/Representative, and engineering organization in support of our warfighter. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Requirements

• Bachelor's degree in Engineering
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Existing technical knowledge of gas turbine operation
• Bachelor's degree in Mechanical, Aeronautical, Aerospace Engineering or related
• Experience may be obtained through on-the-job experience, research, coursework, or projects.

Responsibilities

• Responds to Technical Field Questions (Action Requests)
• Support Engineering Investigations (Deficiency Reports)
• Technical Maintenance Manual Data Creation/Updates/Interpretation
• Author technical presentations and Field Information Notices as required
• Maintenance Awareness Briefings
• Engineering Changes /Design Reviews for Sustainment Impacts
• Field Implementation / Retrofit Planning / Service Test Letters
• Support Technical Conferences as needed
• Production Quality Notification (QN) and Escape (6015) support
• Ability to travel up to 10% mostly to our F135 Field Sites

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level