Analyst, Equity Production Support

Fidelity Investments•Boston, MA

1d•$60,000 - $115,000•Onsite

About The Position

The Senior Analyst, Equity Production Support is a key member of the Fidelity Capital Markets (FCM) Order Room Production Support team. In this role, you will help ensure the reliability and effectiveness of Fidelity's electronic trading platforms while supporting institutional, retail, and internal clients. You will partner with business and technology teams, external market participants, and fellow associates to solve complex problems, improve client experiences, and contribute to the evolution of Fidelity's trading capabilities. This role offers a unique opportunity to develop expertise in equity market structure, electronic trading, operational risk management, and client engagement within a collaborative and supportive team environment.

Requirements

Experience in Capital Markets, Brokerage Operations, Trading Operations, Production Support, or a related financial services environment.
A client-focused mindset and the ability to build strong relationships with stakeholders at all levels.
Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
The ability to manage multiple priorities in a dynamic environment.
An interest in financial markets, electronic trading, and trading technologies.
Experience working independently while contributing to a collaborative team culture.
Knowledge of equity market structure and electronic trading workflows.
Familiarity with FIX Protocol or electronic order routing.
Understanding of institutional or retail trading operations.
Series 7 and Series 63 licenses, or willingness to obtain them with company support after joining.

Responsibilities

Support electronic trading products that facilitate retail, institutional, and Fidelity Investments order flow.
Partner with clients, technology teams, and business stakeholders to troubleshoot issues and deliver effective solutions.
Help manage order routing and recovery processes during trading or system events.
Build relationships with external execution venues and internal business partners.
Analyze operational and trading-related issues to identify root causes and recommend improvements.
Contribute to product enhancements and process improvement initiatives that strengthen platform performance and client experience.
Support a strong risk and control environment while maintaining compliance with applicable regulations and procedures.
Share knowledge and collaborate across teams to continuously improve how we work and serve our clients.