Analyst, Engineering

Flexi-Van Leasing LLC•Scottsdale, AZ

5d•Onsite

About The Position

This role manages the telematics operations of the company with a strong focus on KPI management, data accuracy, and regional team coordination and communication. The position ensures accurate tracking of GPS / Telematics modules, maintains data integrity across FlexiVan and vendor systems, and collaborates closely with external partners to optimize system performance.

Requirements

Bachelor’s Degree preferred
1-3 years of working experience in logistics, transportation, or supply chain
Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, SharePoint
Microsoft Excel – ability to create worksheets, charts/graphs, data tables, pivot tables
PowerPoint – ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
Prior working experience in GPS / Telematics technologies
Prior working experience in Intermodal/Shipping domain
Self-driven, self-motivated, takes initiative, a team player and meticulous
Strong analytical and problem-solving skills
Strong follow through and task ownership
Rapidly adapt and respond to changes in environment and priorities
Comfortable working with structured processes and defined workflows with a desire to continuously improve and refine.
Ability to identify possible issues from data analysis or telematics activity and desire to drill down to understand and drive to a resolution.

Responsibilities

Maintain the GPS install and Inventory sheets for up to date record keeping.
Ensure the timely linking of GPS modules with vendor portals and FlexiVan systems.
Monitor GPS activation and operational issues and coordinate with Field Operations and customers to resolve them.
Track the health of Telematics devices across our fleet taking necessary corrective actions.
Coordinate activities with Telematics vendors to ensure warranty and replacement obligations are being met.
Maintain the accuracy of entries between vendors’ data and FlexiVan systems
Perform routine data accuracy checks of vendor systems and Flexivan systems as needed.
Follow up on discrepancies between systems
Monitor all GPS hardware alerts from multiple sources and coordinate next step corrective actions.
Investigate alerts and follow up with the necessary parties to get the tamper addressed
Look for patterns in tampers and work with field operations to get repeat offenders addressed and determine reasons behind the tamper notifications.
Monitor the group email address and respond to our customers and internal stakeholders.
Ensure the all requests are addressed and feedback is given.
Work with FlexiVan cross functional teams to increase the percentage of container/chassis marriage reporting.
Leverage internal and available vendor systems to improve container/chassis marriage accuracy
Look to develop new ways of improving efficiencies with the container capture
Develop and maintain workflow and sop documentation of daily activities.
Develop, maintain and distribute field facing documentation on proper installation, data entry, image capture and maintenance of telematics devices for field teams.
Execute requests for geofence creation and adjustments
Work with the BI team to identify new geofences / landmarks for creation, Telecom clarification or other requested information.
Ensure accuracy across vendor and FlexiVan systems of landmarks and other Geo specific data.
Create reports and dashboards as needed for telematics review and as requested
Maintain KPIs and objectives as assigned by the Manager of Engineering.
Support cost reduction efforts relating to telematics operations when dealing with MNR and other needed repairs
Work with vendors to help shape telematics’ hardware and software for future projects.
Participate in special projects as assigned by Manager of Engineering
Other duties as assigned