(Sr.) (Lead) (Principal) Analyst/Engineer (II)

PJM•Audubon, PA

5d•Hybrid

About The Position

The Analyst/Engineer plays a key role in integrating distributed energy resources (DERs) and demand-side resources into PJM wholesale electricity markets. As part of the Demand Side Markets team, the role supports market platforms, operational processes, and stakeholder engagement that enable distributed resources to contribute to reliable and cost-effective grid operations across the PJM footprint. Working at the intersection of power systems, electricity markets, technology, and customer engagement, the successful candidate collaborates with PJM Members, power system operators, software development teams, market experts, and industry stakeholders. The role supports and enhances the participation of demand response, DERs, and emerging grid-edge technologies in PJM's Capacity, Energy, and Ancillary Services markets. The position involves analyzing operational and market data, developing and implementing business rules and market requirements, supporting grid operations during emergency conditions, and improving the systems and processes that enable demand-side resource participation. The Analyst/Engineer represents PJM in member-facing forums, leads industry discussions, educates stakeholders on market requirements and evolving policies, and contributes to future demand-side resource market design and implementation initiatives.

Requirements

Bachelor of Science in Economics, Engineering, Mathematics, Computer Science, or a similar major.
At least 5 years of experience.
Passion for the mission of delivering reliable and cost-effective electricity.
Ability to produce high-quality work products with attention to detail.
Experience in quantitative and qualitative analysis.
Ability to troubleshoot and provide technical support.
Knowledge of retail electric customer concepts and wholesale electricity markets.
Strong analytical mindset and technical proficiency with data and system interfaces.
Excellent communication and relationship-building skills.

Nice To Haves

Master's degree in Engineering, Statistics, Business Administration, or another relevant field.
Experience with PJM operations or markets.
Experience in the electric utility, demand response, or DER aggregation sectors.

Responsibilities

Perform data analysis and document results using tools such as MS Excel, SAS, and SQL queries of relational databases.
Analyze electric customer load and generation meter data.
Provide exceptional customer service to PJM membership and address customer issues clearly, concisely, and professionally.
Lead cross-functional work with the Market Services, System Operations, Planning, and IT divisions to solve problems and streamline processes.
Work closely with software development teams to enhance applications critical to managing demand response (DR) and DERs.
Support market platforms, operational processes, and stakeholder engagement for demand-side resource participation.
Analyze complex operational and market data and develop and implement business rules and market requirements.
Support critical grid operations during emergency conditions.
Represent PJM in member-facing forums, lead industry discussions, and educate stakeholders on market requirements and evolving policies.
Help shape future demand-side resource market design and implementation initiatives.