Analyst, Cybersecurity Operations

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  DutiesAs an Analyst - Cloud Identity, you will report to the Senior Manager of Cloud Identity. In this role, you will drive successful delivery of secure and scalable enterprise cloud identity capabilities across multi-cloud and SaaS environments. This is an exciting opportunity to continue to evolve and enhance the global identity and access management platform at the world’s largest restaurant company.

Requirements

Demonstrated willingness and ability to live organizational values related to integrity, inclusion, collaboration, and accountability.
5+ years of experience in identity, access management, or cloud security engineering, with significant hands-on experience in cloud platforms.
Deep understanding of cloud identity concepts, including workforce identity, application identity, service principals, managed identities, and API security.
Strong knowledge of authentication and authorization protocols and standards such as OAuth 2.0, OpenID Connect, SAML, SCIM, and LDAP.
Experience designing and operating identity solutions using one or more enterprise identity platforms (e.g., Entra ID/Azure AD, Okta, Ping, AWS IAM).
Proficiency with modern software engineering practices, including CI/CD, infrastructure as code, automation, testing frameworks, and observability.
Strong communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
Bachelor’s degree in Computer Science, Information Security, Engineering, or equivalent practical experience.

Nice To Haves

Hands-on experience with multi-cloud identity architectures and hybrid identity integrations.
Knowledge of Zero Trust architectures and identity-centric security models.
Experience integrating identity platforms with SaaS applications and custom-developed cloud-native applications.
Familiarity with compliance and regulatory requirements (e.g., SOX ) as they relate to identity and access controls.

Responsibilities

Provide operational and implementation support for Cloud Identity, contributing to day-to-day IAM activities.
Assist with configuration and maintenance of identity lifecycle processes such as user provisioning, deprovisioning, authentication, authorization, and access reviews across cloud and SaaS platforms.
Support cloud identity integrations by participating in application onboarding, testing, documentation updates, and issue resolution for platforms such as Azure, AWS, and GCP.
Work collaboratively with Product, Architecture, Engineering, and Security teams by gathering requirements, performing analysis, and helping execute approved identity solutions.
Follow established security and engineering standards by implementing approved configurations, scripts, and automation tasks while adhering to documented best practices.
Assist with identity-related automation efforts by executing scripts, validating outputs, and helping improve repeatable operational processes.
Monitor cloud identity services using dashboards and alerting tools, documenting incidents, performing initial troubleshooting, and escalating issues according to defined procedures.
Participate in reliability and resilience initiatives by supporting testing, data collection, and validation efforts for cloud identity platforms.
Support enterprise initiatives such as application migrations, cloud onboarding, and digital transformation programs by executing identity-related tasks and validations as assigned.
Collaborate with security, infrastructure, compliance, and risk teams to support audits, evidence gathering, access reviews, and policy alignment activities.