Analyst, Commercial Product Owner

S&P Global•New York, NY

11h•Onsite

About The Position

The Product Platforms Design (PPD) organization is responsible for the design, build, and evolution of SPDJI’s core product platforms that support index creation, calculation, rebalance, analytics, and distribution. PPD operates using a product-led, service-based delivery model and is organised into value streams aligned to major business domains. The team works closely with Index Management, R&D, Operations, and Technology to deliver scalable, reusable platforms that support the full index lifecycle across asset classes. We are recruiting a Product Owner – Lead to Cash Platforms to join the Commercial value stream within the Product Platforms Design (PPD) organization. This role owns key components of the end‑to‑end Lead‑to‑Cash ecosystem, with a strong focus on Salesforce, integrations, and data enablement. The Product Owner works closely with the Value Stream Lead, business stakeholders, and technology teams to shape product direction while owning the detailed definition, prioritization, and delivery of work for one or more agile teams. The role requires deep hands‑on experience with Salesforce Lead‑to‑Cash processes, middleware-based integrations, and a strong analytical mindset, with an emphasis on automation and continuous improvement through modern tooling, including AI.

Requirements

Significant hands‑on experience with Salesforce Lead‑to‑Cash implementations and operations
Prior experience working with Salesforce middleware integrations (e.g. MuleSoft or equivalent integration platforms)
Strong understanding of REST APIs, including configuration, data contracts, and integration patterns
Excellent data manipulation and analysis skills, including: SQL for querying and validating data
Business Intelligence tools (e.g. Power BI) for reporting and insights
Basic coding/scripting experience (e.g. Python) for data analysis or automation
Experience working as a Product Owner, Business Analyst, or hybrid PO/BA in an agile delivery environment
Comfortable engaging in technical discussions and translating between business and engineering audiences
Strong stakeholder management and communication skills across commercial, technical, and operational teams

Nice To Haves

Experience working in financial services, market data, or subscription‑based commercial models
Familiarity with billing, revenue recognition, or finance system integrations
Experience working in large, federated enterprise technology environments

Responsibilities

Own and evolve product capabilities across the Lead‑to‑Cash lifecycle, including lead management, opportunity management, pricing, contracting, order management, billing, and downstream integrations
Act as the Product Owner for Salesforce‑centric platforms, partnering closely with Sales, Commercial Operations, Finance, and Technology
Gather, analyze, and translate business requirements into epics, features, user stories, and acceptance criteria
Own and manage the product backlog using Azure DevOps (ADO) or equivalent tooling
Work closely with engineering and architecture teams on Salesforce integrations, including middleware and API-based solutions
Define and support REST API–based integrations between Salesforce and downstream/upstream systems
Perform hands‑on user acceptance testing (UAT) and support release readiness
Identify cross‑platform dependencies and collaborate with other Product Owners across PPD
Support delivery in a service‑based, multi‑team operating model
Use data, metrics, and dashboards to inform prioritization, measure outcomes, and drive continuous improvement
Actively identify opportunities to automate processes and procedures, including leveraging AI‑enabled tools where appropriate