Analyst, Commercial Audit

Toyota • Plano, TX

21h

About The Position

Toyota’s Commercial Services Department is looking for a passionate and highly motivated Analyst, Commercial Audit. The primary responsibility of this role is to provide superior customer service to our (TFS/LFS/PLG/BPSFS) dealers and the Field Sales Team. In this role, you will collect and process all loan payments and wholesale charges by their respective due date while reporting status to management. Reporting to the Commercial Services Audit Supervisor, the person in this role will support the Commercial Services department's objective to be responsible for the daily activity of the wholesale dealer portfolio.

Requirements

• Bachelor’s degree in finance, business administration, or related fields, or 2+ years of related professional experience in banking or auto finance.
• Ability to see connections, trends, and patterns that are not immediately obvious to others.
• Ability to understand, integrate, and implement workflow and analytic solutions and directives as they become available.
• Strong professionalism and communication skills, both verbal and written.
• Ability to have good follow-through on requests for information/support with strong time management.
• Know when to escalate issues and can clearly explain the situation and provide recommendations to management in a timely fashion.
• Experience working in fast-paced, high-volume environments while maintaining accuracy, focus, and composure under pressure.

Nice To Haves

• Previous experience with auto finance systems.
• Previous experience with commercial finance.
• Proficient in Microsoft Suite with a focus on Excel, including experience with formulas, pivot tables, and macros.

Responsibilities

• Reviewing daily activities of the Commercial Services Portfolio to ensure systems accurately reflect all loans and charges.
• Ensuring suspense items and loan exceptions are researched and processed/resolved in a timely manner.
• Collecting and processing all payments related to dealer wholesale and commercial loans.
• Ensuring wires are processed to the dealers in accordance with policies and procedures and are completed in a timely manner.
• Obtaining approvals and maintaining appropriate documentation to file accordingly.
• Reporting heightened risks or unusual situation to management and appropriate parties.
• Responding to dealer question via phone calls and shared inbox within department expectations.

Benefits

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level