Analyst, Clinical Support

CVS Health

3d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Performs hands-on operational support including driving process improvements, ensuring compliance and quality assurance, conducting data analysis and reporting, participating in training and education initiatives, fostering collaboration and communication among interdisciplinary teams, and contributing to project management. Works to optimize clinical operations, enhance efficiency and compliance, and support the delivery of high-quality patient care. Does not require licensure. Communicates internally as a liaison between staff, vendors, and other business areas to allocate necessary resources to achieve the goals and objectives of the business strategy. Analyzes error reports and resolves error trends, identifies operational risks, and provides solutions to senior managers and senior individual contributors. Assists with clinical support strategy and resource requirements, analyzing data to ensure growth and development goals and objectives are met. Aligns clinical support training needs with resources, budgets, and analysis, ensuring continuous improvement while meeting goals and objectives. Coordinates the clinical support review process with supervisory staff, providing detailed reports to ensure consistent information. Develops basic strategies for delivery on stakeholder and business performance to senior managers, ensuring consistent communication and analysis. Balances daily workload and clinical support resource management, collecting financial analysis, budget gaps, and pricing consistency to ensure consistent performance at the company's standards. Manages resources to develop the methodology for analyzing and reporting clinical support team performance data to senior managers and stakeholders. Administers strategic review processes ensuring continuous improvement, compliance, and high-performance clinical support protocols and standards are upheld.

Requirements

• Basic Awareness of Problem solving and decision making skills
• Good communication skills- verbal and written
• Time- Management
• Organization and Prioritization skills

Nice To Haves

• Prior Relevant work experience 0-2 years

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level