RN Clinical Support Analyst I

Banner Health • Phoenix, AZ

21h • Onsite

About The Position

Banner Health is currently seeking an RN Clinical Support Analyst I responsible for supporting the clinical applications needs of the Engagement & Support AZ Central team. This clinical applications support team member is responsible for providing informatics expertise and resources for assigned acute and ambulatory areas. They will be providing on-going clinical user support for various clinical and business operations teams. This position supports the organization’s vision and direction for computer systems, workflow design, data management, and related processes. The RN Clinical Support Analyst I serve as a liaison between the clinical staff, clinical education team, Nursing/Medical Informatics, and the Clinical Applications IT team to communicate user needs and facilitate system optimization. As optimization of the electronic health record continues to move forward, clinician support and a mechanism for end-user education and feedback will help ensure success. This is an onsite position in AZ. Monday through Friday 8am - 5pm with some occasional evenings or weekends that will travel between clinics and facilities.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows. Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.

Requirements

• Incumbents must possess knowledge and experience equivalent to completion of a bachelor’s degree in healthcare related field or related business discipline; and have an active RN license for a clinical position in a practicing state.
• Must have two to three years experience working within a complex and diverse health care setting.
• Must be proficient in the use of system office applications.
• Must possess a basic understanding of integrated clinical systems.
• Must have highly developed interpersonal and critical thinking skills with the ability to prioritize needs rapidly.
• This position requires the ability to convey messages and thoughts clearly to a diverse audience, using both verbal and written mediums.
• Requires the ability to promote change among large groups of workers.
• Requires the ability to coordinate information and activities, work under stress of deadlines and frequent interruptions, and to possess analytical problem-solving skills.
• Requires the maintenance of familiarity with clinical care processes and information technology.

Nice To Haves

• Bachelor’s Degree in Nursing; Certification in Nursing Informatics preferred.
• Additional related education and/or experience preferred.

Responsibilities

• Applies nursing standards to perform outcome coordinator functions.
• Performs Educator functions.
• Performs Consultant and Project Coordinator functions.
• Performs Advocate functions to ensure technology solutions support patient care standards and outcomes.
• Maintains up-to-date knowledge of trends and advances in the field of healthcare IT as well as new developments of electronic health record and associated technologies.
• This position must interact with and support all levels of end users throughout the facility or specialty area, including technicians, nurses, therapists, and physicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level