Analyst, Case Management (Field - Winnnebago/Jo Daviess County, IL or surrounding areas)
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.
Requirements
- Must reside in Winnebago/Jo Daviess County, IL or surrounding areas
- Ability to travel up to 50-75% of the time within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
- 2 years experience in behavioral health, social services or appropriate related field equivalent to program focus
- Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills
- Ability to work independently
- Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
- Efficient and Effective computer skills including navigating multiple systems and keyboarding
Nice To Haves
- Case management and discharge planning experience
- Managed care experience
Responsibilities
- Utilizes critical thinking and judgment to collaborate and inform the case management process.
- Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling.
- Identifies and assists with accessing benefits and education for members through the use of care management tools and resources.
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
