The Business Analyst plays a technical role in our efforts to provide decision support in selecting, optimizing, prioritizing, and executing projects, managing the deployment of services, and evaluating/monitoring operational and financial benefits as they relate to the CCL Finance organization. This role oversees special projects, system maintenance and enhancements, related to Finance Operations functions, supporting both strategic and tactical initiatives and working alongside the Financial Analytics team to develop key strategic initiatives based on interpretation of analyses and detailed review of current processes. Additionally, this position is responsible for ensuring the success of project delivery in terms of functionality and quality. The role involves collaborating with cross-functional teams to identify process improvements, conducting data analysis, and providing insights to support decision-making. Additionally, the analyst will manage system upgrades, troubleshoot issues, systems administration, and provide training and support to end-users. Strong analytical skills, experience with financial systems, and the ability to communicate effectively with stakeholders are essential for this role. The role works in conjunction with other teams within CCL Finance, Hotel Operations, Supply Chain, Marine Operations, Technical Operations, Guest Logistics, Groups, etc. to ensure cohesiveness with corporate goals and initiatives. This position oversees other resources working on projects, and proactively seeks opportunities to partner with business units on important strategic initiatives. This individual works with IT, Decision Support, business users and any other departments as needed to support the development and implementation of new business practices, focusing on process improvement and business process re-engineering as well as handling the relationship with vendors.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees