Analyst, Business (ROPS)
About The Position
As a key member of our team of analysts, you will play a critical role in collaboration with teams across our Revenue Operations department, for developing analysis and managing projects to resolve revenue issues quickly, improve yield, and support our insurance and internal partners. This includes but is not limited to developing strategic recommendations across the team and department in key focus areas, such as revenue strategy, process improvements, and operations innovations. You will work directly with internal partners to resolve and manage high impact revenue issues. The majority of the role will be focused in identifying opportunities with reimbursement, root causing and sizing these opportunities, and working with various internal and external partners to arrive at a solution to completion. The role has a high level of visibility with leadership given as our team supports this highest impact issues, and the requirement to work cross-functionally, and overall ability to impact the bottom line.
Requirements
- Associates or Bachelor's degree
- 2-3+ years of data analysis and Excel pivot table experience; Ability to analyze complex data to be proactive in business decisions
- Expert in computer proficiency in Microsoft Office tools with an emphasis on Microsoft Excel, Access, Outlook, Word, PowerPoint, Visio, SharePoint and Teams
- Ability to work independently, multi-task, and meet deadlines in a fast-paced, deadline driven environment
- Excellent presentations skills and experience in project management
- Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position
- High school diploma or equivalent required
- Basic computer skills and proficiency in MS Word, Excel, and Outlook required
Nice To Haves
- Demonstrated strengths in organization, attention-to-detail, follow-through, reasoning, critical thinking, and problem-solving skills
- Experience working in and coding in SQL and/or Python, VBA, Power BI, Microsoft Access, Excel Macros, and Tableau, Netezza, Google Cloud
- Relative coding and Excel certifications
- Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun
- Demonstrated drive, ambition, and strong sense of accountability
- Team player
- Ambitious and proactive
- Experience with various data analytics tools and processes (including SQL, database development and management, Tableau, Google Cloud, and data visualization)
- Minimum of three (3) years' healthcare reimbursement experience preferred ; experience with admissions, billing, and collections preferred
- Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
Responsibilities
- Perform data analyses and identify trends
- Effectively create and communicate key messages from analysis and propose and drive efficiencies
- Drive and lead projects start to finish
- Data and reporting analysis, management, and presentation using appropriate tools such as Excel, data warehouses, and servers like SQL and Tableau
- Compile and transform data across multiple databases to then complete root cause analysis, quality assurance, trending, and building complex analytical models & determining variable assumptions
- Summarize and package analytical insights into appropriate platforms and forums to share with stakeholders, partners and leaders
- Develop, pitch, and initiate action plans or process improvements
- Translate business requirements into specifications that will be used to implement and generate recurring reports that provide business and systems insight
- Partner, communicate, and lead working sessions with executive stakeholders to deliver accurate data, findings, and recommendations; maintain relationships and provide high level updates on initiatives
- Oversee smaller initiatives from inception to completion, ensuring that projects are completed on time and meet stakeholders’ requirements. This includes developing project plans, managing timelines, and tracking progress against established goals.
- Create visual and graphical material to present to leaders and partner teams to provide updates and findings throughout deep dives and process innovations
- Understands how metrics & processes across multiple business are interrelated and implications of overall work on broader business objectives
- Innovation and automation ventures
- Provides direction and team work to help with others’ work; viewed as a mentor and expert across the team
- User Acceptance Testing (UAT) and validation tasks
- Understand and adhere to all HIPAA Guidelines, DaVita Teammate Handbook, and Safety and Security Policy and Procedures.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
