Analyst, Business Product

Ensemble Health Partners

23h•$78,875 - $94,650,000•Hybrid

About The Position

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience. The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience. The ideal candidate brings healthcare domain expertise, analytical rigor, and project execution capability, with the ability to influence decisions, lead initiatives, and deliver results in a fast-paced, matrixed environment.

Requirements

Bachelor's degree or equivalent experience
2–5+ years in business or product analysis
Experience gathering and documenting requirements
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

Nice To Haves

Healthcare revenue cycle experience
Project leadership experience
Experience with Jira, Confluence, Visio, or similar tools
Customer-facing or client solution experience

Responsibilities

Conduct user interviews, define use cases, and document user journeys and pain points.
Gather, validate, and translate business and system requirements into actionable deliverables.
Define problems, evaluate solutions, and provide recommendations.
Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
Support data-driven decision making through trend and performance analysis.
Lead cross-functional initiatives and track delivery through Jira/Confluence.
Communicate insights, risks, and recommendations to stakeholders at all levels.
Identify and implement process improvements to drive efficiency and scalability.