Analyst, Analytics & Portfolio Support

Doctors of BC•Vancouver, BC

4d•CA$70,856 - CA$88,570

About The Position

At Doctors of BC, the Analyst, Analytics & Portfolio Support role is crucial for enhancing FPSC programs and projects. This position involves providing expertise in quality improvement, project support, and data analysis. The analyst will develop recommendations and collaborate with internal and external stakeholders to support the implementation and evaluation of FPSC programs. A key responsibility is translating complex qualitative and quantitative data into accessible formats for various audiences, enabling data-informed decision-making by program leadership. The role requires close collaboration with the project team to refine data collection and assessment tools, maintain data standards, initiate surveys and focus groups, and apply consistent methodologies for comparative analysis. The analyst will summarize and present outcomes to sponsors and key stakeholders, including JCC leadership and the FPSC. This position will analyze program data, identify trends and gaps, and inform strategic and operational decisions at leadership levels. The analyst will also prepare various materials such as data visualizations, briefing notes, guides, presentations, forecast reports, year-end reports, risk assessments, and summaries of analyses. Building strong relationships with stakeholders, including FPSC team members, Doctors of BC, the Ministry of Health, Divisions of Family Practice, regional health authorities, and physicians, is essential for the success of FPSC programs.

Requirements

Undergraduate university degree in a recognized and related discipline, AND up to two years of related experience; OR have an equivalent level of related work experience in lieu of post-secondary education
Master’s Degree in a related field and 3+ years of recent related experience in project management or program analysis or an equivalent combination of education, training and experience
Expertise in data collection & analysis for the purposes of project evaluation and/or framework development.
Understanding of quality improvement methodology and experience with the application of its principles
Demonstrated experience working in dynamic, challenging and ambiguous environments
Superior interpersonal, oral and written communication and relationship management skills with exceptional attention to detail and organizational expertise
Excellent skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions
Strong analytical skills and ability to apply problem solving skills with a high degree of tact and diplomacy
Excellent writing skills and proven ability to develop clear, concise and comprehensive written reports and other documents
Demonstrated ability to work independently and as a member of the team
Proven ability to work with diverse groups of individuals who have varying interests.
Must be willing to travel occasionally as required and work outside regular business hours on occasion.

Nice To Haves

Knowledge of descriptive statistics, statistical inference and modeling using statistical software such as R, and /or SAS is an asset.
Expertise in data visualization; experience using Tableau is an asset.
Experience working in the BC health care system or general knowledge of the BC primary health care system, including Divisions of Family Practice, is preferred.
Understanding of change management methodologies an asset

Responsibilities

Support the design, delivery, and improvement of FPSC programs and projects.
Provide quality improvement expertise.
Offer project support.
Conduct data analysis.
Develop recommendations.
Collaborate and engage key stakeholders both internally and externally.
Support the implementation and evaluation of FPSC programs.
Translate qualitative and quantitative data for a variety of audiences and formats.
Work closely with the project team to refine and improve the design of data collection and assessment tools.
Maintain data standards.
Initiate surveys and/or focus groups with key partners as needed.
Apply consistent methodology to allow for comparative analysis across jurisdictions.
Summarize and present outcomes to sponsors and key stakeholders.
Analyze program data, review trends and gaps in data collection.
Inform strategic and operational decision-making at the APS, FPSC, and JCC leadership levels.
Prepare materials including data visualizations, briefing notes, guides and guidelines, presentations, forecast reports, year-end reports, risk assessments and summaries of qualitative and quantitative analyses.
Develop strong relationships with all stakeholders in the program.