Analyst 2 (Judicial Support Business Process Analyst)

State of Oregon

3d

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. The Lane County Circuit Court in Eugene, Oregon, is hiring a Judicial Support Business Process Analyst (Analyst 2). In this role, you will work with our Judicial Support Supervisors to develop and document business processes. You will develop training modules about court business processes that will be delivered in person, online, and asynchronously. You will deliver training about court business processes, courtroom technology, and using online publications. You will maintain online libraries of training materials, keep training logs, and provide status reports to management. You will help the supervisors analyze statewide business processes and new legislation to identify training needs. You will help analyze how changes to legislation and policies could affect our court and business processes. You will develop, test, and implement revised or new business processes. You will also coordinate moderately complex projects using project plans, milestone tracking, and resource analysis. Additionally, you will provide administrative support. This work includes facilitating onboarding for new employees, creating systems accounts, and updating distribution lists. You will manage the payment, registration, and renewal of judicial association memberships. You will manage publication subscriptions and purchases for the legal library and maintain the court-wide publication database. You will respond to complex questions about publications and online publication services. You will also track expenditures and travel reimbursements and will report reimbursement requests to the Trial Court Administrator. Part of your time will be spent working as the backup to our Americans with Disabilities Act (ADA) Coordinator. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• Bachelor’s degree in business, court administration, public administration, or a related field.
• At least two (2) years of increasingly responsible professional-level experience that typically supports the knowledge, skills, and abilities required for the position.
• OR Any combination of education and experience equivalent to six (6) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Demonstrated expertise in business process analysis, including process mapping, evaluation, and continuous improvement to enhance efficiency and effectiveness.
• Ability to use relevant information and individual judgment to determine compliance with laws, policies, or standards and make recommendations.
• Experience adapting or developing related policies, procedures, forms, and best practices.
• Experience developing comprehensive educational materials for, and delivering instruction in multiple formats (in person, online, and asynchronously) to, adult learners.
• Skill in public speaking and providing presentations to groups of various sizes.
• Ability to adapt to changes in work expectations, processes, and technology.

Responsibilities

• Develop and document business processes.
• Develop training modules about court business processes that will be delivered in person, online, and asynchronously.
• Deliver training about court business processes, courtroom technology, and using online publications.
• Maintain online libraries of training materials, keep training logs, and provide status reports to management.
• Help the supervisors analyze statewide business processes and new legislation to identify training needs.
• Help analyze how changes to legislation and policies could affect our court and business processes.
• Develop, test, and implement revised or new business processes.
• Coordinate moderately complex projects using project plans, milestone tracking, and resource analysis.
• Provide administrative support, including facilitating onboarding for new employees, creating systems accounts, and updating distribution lists.
• Manage the payment, registration, and renewal of judicial association memberships.
• Manage publication subscriptions and purchases for the legal library and maintain the court-wide publication database.
• Respond to complex questions about publications and online publication services.
• Track expenditures and travel reimbursements and will report reimbursement requests to the Trial Court Administrator.
• Work as the backup to our Americans with Disabilities Act (ADA) Coordinator.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Salary offers are made with consideration of the candidate’s education and experience.
• OJD is an eligible employer for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees