About The Position

Provide an energetic, outgoing, fun personality while maintaining professionalism. Must be familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.

Requirements

  • Must speak English fluently, other languages preferred.
  • Ability to communicate effectively with others; understand and complies with all company and departmental rules and regulations.
  • Must be able to work in smoke filled environments.
  • Must have thorough knowledge of approved Responsible Gaming Program.
  • Required to work nights, weekends, and/or holidays.
  • Carrying or lifting items weighing up to 50 pounds.
  • High school diploma or equivalent work experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
  • 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
  • Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
  • Handling, carrying or lifting items weighing up to 50 pounds.
  • Must be able to work in a smoke-filled environment.
  • Ability to stand for long periods of times without sitting or leaning
  • Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
  • Use of going up and down 31 stairs multiple times per day and elevators

Nice To Haves

  • technical training or schooling preferred.

Responsibilities

  • Perform varied duties to ensure all aspects of the proper steps of service.
  • Offer polite, professional, and courteous customer service.
  • Communicate effectively, clearly, patiently and humorously with co-workers and guests.
  • Present and encourage current promotions to guests.
  • Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
  • Verify and scan guests’ identification to ensure that they meet minimum age requirements.
  • Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
  • Reports all unsafe or malfunctioning equipment to supervisor.
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