Amuse Server

Virginia Information Technologies Agency•Richmond, VA

3d•Onsite

About The Position

The Virginia Museum of Fine Arts (VMFA) is seeking skilled service professionals who are team-centric and positively energetic individuals to join our Food Services Department as an Amuse Server. The Amuse Server will greet guests with a friendly and welcoming demeanor, accurately accept customers’ food and drink orders, and serve patrons food and beverages. They will accurately communicate guests’ orders to chefs and bartenders, collect payment from guests, and assist in setting tables and rearranging the dining area. The Amuse Server will deliver a memorable dining experience by resolving all customer issues promptly, providing attentive service to diners, and maintaining table settings. They will anticipate and accommodate guest needs, respond to requests in a professional and polite manner, and perform cleaning duties at the service station, around the kitchen, and in the dining area.

Requirements

Prior serving experience, particularly in a fast-paced restaurant
Excellent interpersonal skills and the ability to demonstrate a professional demeanor with guests and other employees
Strong communication skills (written/reading/verbal); ability to take feedback well
Ability to read, comprehend and follow basic restaurant floor plan, menus and instructions
Ability to multitask, solve problems and make sound decisions in an ever-changing restaurant landscape
Ability to maintain a professional demeanor and appearance during service
Ability to remain calm, professional and gracious in a fast paced, high-pressure environment
Ability to be prompt and punctual to scheduled shifts
Ability to use fine and gross motor skills; finger and hand dexterity; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; talk and hear; and taste and smell.
Flexible availability that includes weekends, evenings and holidays
Ability to maintain knowledge of menu items and ingredients.
Ability to lift or move up to 50 lbs; stand or walk up to 10 hours
Ability to handle money accurately
Motivated with strong work ethic; self-starter

Nice To Haves

Has familiarity with a wide range of global cuisine and embraces creating multicultural offerings
Experience with seasonal menus and farm to table ethos
Prior fine dining food service experience
Knowledge of ABC best practices and regulations, RSVP or TIPS training
ServSafe Food Handler Certification or equivalent

Responsibilities

Greets guests with a friendly and welcoming demeanor.
Accurately accepts customers’ food and drink orders.
Serves patrons food and beverages.
Accurately communicates guests’ orders to chefs and bartenders.
Collects payment from guests.
Assists in setting tables and rearranging the dining area to accommodate larger groups, private parties or as needed.
Delivers a memorable dining experience by resolving all customer issues promptly.
Provides attentive service to diners, like refilling drinks as needed and checking their needs during meals.
Maintains table settings to include replenishing utensils, filling water glasses, removing courses as completed.
Anticipates and accommodates guest needs, responds to requests in a professional and polite manner.
Performs some cleaning duties, such as at the service station, around the kitchen and in the dining area.