AMNA Customer Quality E3

Applied Materials • Hillsboro, OR

4d • Onsite

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Requirements

• Extensive knowledge of Quality processes and standards
• Demonstrates depth and/or breadth of expertise in own specialized discipline or field
• Familiar with the Semiconductor industry and tools
• Need to have a wide knowledge and Experience with the Quality tools and methods
• Need to be very methodical and structured way, do a good priority for Tasks, succeeding to overcome major obstacles to get to the resolution
• Bachelor's Degree in Engineering
• 4 - Years Experience

Nice To Haves

• Mechanical or Electrical Engineering Degree preferred

Responsibilities

• Be the Customer quality interface for Customers in AMNA , addressing FAs and driving internal processes to ensure continuous Improvement in FA Cycle time, one of the key elements of the VOC (Voice of the Customer) program
• Be a facilitator for our FSO team to progress on the quality and Lean Six Sigma journey, from problem statement accuracy to proficiency into 8D’s
• Managing the APS Governance at field.
• Provide 8D Training to improve actionable Data analytics and Problem Solving capabilities, Develop and Deploy Quality Tools and Methods
• Interacts with customers and functional managers and engineers in product development, design, test, marketing, sales, planning, manufacturing, etc. These interactions often are with regard to potential, real or perceived customer quality or reliability concerns arising from technical, administrative or logistical events.
• Identify systemic issues and drive continuous improvement across the assigned business unit. Success in this role will be measured against business unit customer satisfaction indicator and customer quality indicators.
• Interfaces with customers, vendors, and various company departments to resolve quality problems and provide information.
• Manages QMS and ensures compliance to requirements through internal audits, external certification ISO standards and sourcing audits via Applied's SSQA process
• Coaches, mentors and conducts training for targeted organizations on quality processes.
• Reduces qualification cycle time and cost while still meeting reliability performance requirements

Benefits

• supportive work culture that encourages you to learn, develop, and grow your career
• comprehensive benefits package
• participation in a bonus and a stock award program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level