AmeriCorps Service Member - September '26 Cohort ( Part Time)

Mercy Health•Blue Ash, OH

1d•Onsite

About The Position

Mercy Health and AmeriCorps have partnered to build MERCY SERVES, a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Emergency Departments across Southwest Ohio. Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use and mental health risk screening, social drivers of health screening, emotional support, and referrals to treatment and social services for Emergency Department patients. This is an 11-month service term in Mercy Health Emergency Departments in Greater Cincinnati.

Requirements

High School Diploma/GED with additional career experience

Nice To Haves

4 years/Bachelor’s Degree in a relevant field (Public Health, Social Work Psychology, Sociology, Pre-Med, or similar)
Community Health Worker certificate

Responsibilities

Conduct screenings for mental health and substance use disorder and social drivers of health such as financial stability, food security, and housing.
Provide education and referrals to community-based resources and treatment for patients utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model.
Provide linkages to healthcare and social service resources.
Follow up with patients to continue providing support and reducing barriers to care after discharge.
Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed.
Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.
Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes.
Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc.
Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.
Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program.
Other duties as assigned, including specialized projects based on site needs and community outreach activities.