AmeriCorps Member – Center for Key Populations (CKP) Health Navigator

Moses/Weitzman Health System•Middletown, CT

7d•Hybrid

About The Position

Healthy Communities is CHC’s AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services. This is an AmeriCorps Member role – Center for Key Populations (CKP) Health Navigator – that supports the Center for Key Populations and throughout Middletown, Meriden, New Britain, and New London areas, Mobile Health Unit (MHU) and CT River Valley Farmworker Health Program.

Requirements

High school or equivalent required
Proficiency in Microsoft office and internet-related applications
Excellent time management and organizational skills
Excellent oral and written skills
Demonstrated ability to problem solve and remain calm during a crisis
Successful clearance of all required criminal history checks (NSCHC)
Able to travel between CHC sites and in state

Nice To Haves

Associate’s degree in public health, social work related field
Bilingual English/Spanish
Knowledge and understanding of community resources
Experience in providing crisis intervention, coordination of services, advocacy and community outreach in working with vulnerable populations
Knowledge about community stakeholders and mapping

Responsibilities

Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
Track and document all completed patient engagement activities in patient’s electronic health record.
Coordinate with CKP Outreach team to implement a strategic outreach plan that provides support and coordination to all healthcare for the homeless and MHU sites such as schedules, locations, staffing, templates, and patient visits.
Facilitate outreach activities to coordinate and conduct new Medicaid patient enrollments.
Provide individual patient health education to clients to encourage scheduling and completing routine care appointments.
Provide outreach to patients via group or one on one individual patient education in areas of financial literacy, health education, overdose prevention, HIV testing and services and other areas of need in designated communities.
Provide outreach engagement, enrollment, follow up and referral services for seasonal and migrant farm workers in the CT River Valley.
Gather and compile a comprehensive community resource database for patients that provides enhanced resources and referral organizations that can address identified patient needs and/or barriers to be used at all sites.
Strengthen community partnerships and collaborate with them on events to host that promote services for CHC patients and community members.
Collaborate with community partners to develop education opportunities for CHC patients either individually or in groups.
Partner with CKP providers to establish a sustainable system for continuity of information and services that maintains connections between all outreach departments for improved patient care.
Create user friendly content for patients, community partners/organizations (ie, hospitals, churches, community centers) and CHC departments on how to access the CKP Services.
Coordinate, conduct, and participate in community outreach and tabling events that promote patient education services.
Actively participant in CKP meetings.