Americas Asset Services Vice President

Citi • Tampa, FL

1d • $103,920 - $155,880 • Onsite

About The Position

The Vice President of Americas Asset Servicing is a key leadership role responsible for driving the operational efficiency, accuracy, and compliance of Asset Servicing functions across the Americas. This position requires strong analytical and problem-solving capabilities, a deep understanding of the diverse market practices across the Americas, and a proven ability to manage high-risk operational processes. The Vice President will be responsible for implementing process enhancements, identifying opportunities for automation, and strengthening the control environment to reduce operational risk while delivering a superior client service experience.

Requirements

• 8+ years of experience in financial services operations, with significant expertise in all aspects of corporate actions, including both NAM and LATAM markets.
• Demonstrated leadership experience with a proven ability to manage operational teams, drive change, and enhance processes in a high-volume environment.
• Comprehensive knowledge of a wide array of investment instruments and the specific nuances of corporate action processing in the Americas.
• Strong analytical, problem-solving, and decision-making skills, with experience in implementing process improvements (e.g., automation, workflow redesign).
• Excellent communication and interpersonal skills, with the ability to articulate complex information to a variety of internal and external stakeholders.

Responsibilities

• Identify and implement opportunities for process automation, simplification, and standardization across the Americas to enhance operational efficiency, reduce operational risk, and improve scalability.
• Develop and implement comprehensive training programs for Americas Asset Servicing teams, ensuring a high level of competency, adherence to best practices, and continuous skill development.
• Manage, mentor, and develop the corporate actions teams, fostering a culture of accuracy, accountability, and continuous improvement while implementing targeted training programs to address the complexities.
• Serve as a key escalation point for complex operational issues, conducting in-depth root cause analysis and implementing effective, sustainable solutions that can be applied across the Americas.
• Conduct sophisticated, in-depth analyses to identify the root causes of systemic operational challenges within LATAM Asset Servicing, spearheading the development and implementation of solutions.
• Analyze operational metrics, identify critical trends, and pinpoint areas of opportunity for process enhancement and risk reduction.
• Cultivate and sustain strategic relationships with critical stakeholders, including clients, internal business units, and global product partners, to enhance service delivery.
• Lead and drive strategic initiatives focused on transforming process efficiency, significantly reducing operational risk, and enhancing overall client satisfaction across the Americas Asset Servicing landscape.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager