Americans with Disabilities Act Coordinator- 007001

Wayne County•Detroit, MI

About The Position

The Americans with Disabilities Act (ADA) Coordinator serves as the County’s designated authority responsible for overseeing, coordinating, and administering all aspects of the County’s reasonable accommodation program. This position ensures compliance with the Americans with Disabilities Act under Title I – Employment and Title II – Public Accommodations, as well as the Persons with Disabilities Civil Rights Act (PWDCRA) and all other applicable federal, state, and local regulations. The ADA Coordinator is accountable for the strategic planning, design, implementation, and continuous improvement of the County’s accommodation processes and accessibility initiatives. This includes leading the County’s compliance efforts through training, development of self‑evaluation and transition plans, posting and maintaining required public notices, managing and facilitating the interactive process, overseeing the grievance procedure, and coordinating all related activities to promote accessibility and equitable opportunity for employees, applicants, and members of the public. As the County’s internal subject matter expert, the ADA Coordinator is responsible for identifying, evaluating, and recommending best practices; interpreting regulatory requirements; and providing specialized guidance to County departments, leadership, employees, and the public. The role includes consulting with department leaders to ensure consistent implementation of disability‑related policies, supporting employees and applicants throughout the accommodation process, and offering guidance on barrier removal, accessible design, and programmatic or policy adjustments required for compliance. The ADA Coordinator collaborates closely with departments and elected offices including Facilities, Procurement, Risk Management, IT, and Corporation Counsel to ensure accommodation and accessibility initiatives are appropriately assessed, documented, implemented, and monitored. This position plays a critical role in fostering a culture of inclusion by ensuring timely and effective engagement in the interactive process and by proactively identifying areas where accessibility can be improved.

Requirements

Bachelor’s degree required, preferably in one of the following fields: Human Resources, Public Administration, Business Administration, Rehabilitation Services, Social Work, Disability Studies, Organizational Development, Law, Legal Studies, or a related field.
A minimum of five (5) years of progressively responsible experience in Human Resources, disability services, civil rights compliance, employee relations, or a related field, with direct experience administering reasonable accommodations under the ADA and/or PWDCRA required.
Experience facilitating the interactive process, including evaluating accommodation requests, reviewing medical documentation, and coordinating with employees, supervisors, and subject matter experts.
Demonstrated experience interpreting and applying federal, state, and local laws and regulations related to disability rights, accessibility, and nondiscrimination.
Experience developing and delivering training related to ADA compliance, accommodations, accessibility, or related HR or civil rights topics.
Experience conducting or participating in ADA self‑evaluations, transition plans, or accessibility assessments for programs, services, facilities, or employment processes.
Experience collaborating with cross‑functional departments (e.g., HR, Legal, Facilities, IT, Labor Relations) to implement accommodations and accessibility initiatives.
Experience managing documentation, case tracking, or compliance workflows, preferably within a public‑sector environment.

Nice To Haves

Master’s degree preferred in same or related fields noted above.
Professional certifications are highly desirable, such as: ADA Coordinator Training Certification Program (ACTCP), Certified Professional in Disability Management (CPDM), SHRM‑CP / SHRM‑SCP, PMA‑CP / IPMA‑SCP, PHR / SPHR.

Responsibilities

Administer the County’s reasonable accommodation process from initial request through resolution coordinating requests for auxiliary aids, services, and workplace accommodations including engaging in the interactive process.
Ensure legally compliant documentation, procedures, and communication practices.
Conduct and coordinate training for supervisors, managers, and departments on ADA requirements and accommodation procedures.
Administer the ADA grievance procedure establishing a formal process to investigate and resolve disability discrimination or accommodation complaints.
Develop, update, and monitor the County’s ADA self‑evaluation and transition plans.
Coordinate public accessibility efforts, including communications, signage, notices, and community engagement.
Coordinate the Self-Evaluation & Transition Plan conducting evaluations of programs, policies, and facilities to ensure accessibility, and developing a transition plan for physical alterations (if applicable).
Manage and track ADA‑related inquiries, grievances, and corrective actions.
Serve as the primary liaison to internal and external stakeholders regarding ADA and PWDCRA matters.
Monitor regulatory developments to ensure the County remains proactive and compliant.
Ensure equitable access to employment, programs, services, and facilities, embodying the County’s commitment to full inclusion and nondiscrimination for individuals with disabilities.
Other related duties as assigned.