Ambulatory Services Representative, 32 hrs, Days

UMass Memorial Health•Leominster, MA
•$17 - $30•Onsite

About The Position

The Department Assistant is responsible for a variety of clerical and administrative support services essential to the daily operations of the department. Participates in special projects and initiatives. Manages assigned projects. Maintains databases and reports.

Requirements

  • High School Diploma.
  • 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
  • Requires the ability to use specialized applications software and computer systems.
  • Necessitates individuals who are multifunctional and able to work under stressful situations.
  • Exemplifies, professional behavior and excellent communication and human relations skills.

Nice To Haves

  • Associate’s or Bachelor’s degree.
  • Knowledge of business office procedures and medical terminology/procedures preferred.

Responsibilities

  • Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
  • Confirms and verifies patient demographic and insurance information.
  • May collect co-payments from patients upon arrival.
  • Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
  • Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
  • Receives and directs phone calls.

Benefits

  • signing bonus available
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