Ambulatory Services Representative III

BMC Software • Boston, MA

3d • $25 - $30 • Onsite

About The Position

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).

Requirements

• Excellent English communication skills (oral and written)
• Interpersonal skills
• Demonstrated customer service skills
• Ability to use appropriate judgment, independent thinking and creativity when resolving customer issues
• Ability to maintain strict confidentiality of all personal/health sensitive information
• Ability to effectively handle challenging situations
• Ability to balance multiple priorities
• Strong computer skills
• Knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint)
• Knowledge of web/internet
• Experience with standard hospital registration & billing systems or ability to learn such systems

Responsibilities

• Coordinating all the functions and activities related to patient access
• Operation room (O.R.) scheduling
• Front end customer service
• Patient registration
• Insurance/coverage verification
• Appointment scheduling
• Charge entry
• Coordination of physician credentialing
• Handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Pharmacy benefits
• Flexible Spending Accounts
• 403(b) savings matches
• Earned time cash out
• Paid time off
• Career advancement opportunities
• Resources to support employee and family wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level