Ambulatory Rx Assistance Pharmacy Technician
About The Position
The Ambulatory Rx Assistance Pharmacy Technician provides prescription assistance for patients across the system in ambulatory settings, including infusion suites or expanded care, ambulatory clinics, and following inpatient discharge. The role combines pharmacy and billing expertise with an understanding of case management and social work to facilitate financial assistance for prescription medications. The technician assesses patients’ prescription assistance needs, connects them with appropriate resources, coordinates with patients and care teams, and supports enrollment and logistics for medication assistance programs. The position also documents work in EPIC and tracks and reports assistance-related metrics.
Requirements
- Related-field work experience.
- Licensed Pharmacy Technician within 60 days of license application through the Illinois Department of Financial and Professional Regulation (IDFPR), unless an exemption applies.
- Certified Pharmacy Technician within two years of license issue date in Illinois, with stated exceptions.
Responsibilities
- Assess patients’ situations for potential prescription assistance needs and provide appropriate resources, including coupons, copay cards, the 340B discount program, and pharmaceutical assistance programs.
- Submit prescription prior authorizations to health insurance providers as needed.
- Follow the One Time Prescription Assistance Protocol.
- Contact community agencies, insurance companies, and pharmacies to gather information and coordinate efforts.
- Communicate the prescription assistance plan to the patient and care team.
- Document interactions and completed work in EPIC according to the CM107 documentation policy.
- Collaborate with the RN Care Coordinator, Social Work, pharmacists, and the care team to develop a prescription assistance plan related to patient discharge.
- Identify and enroll qualified patients in medication assistance programs related to their therapy or medication.
- Secure and review applicable paperwork and applications to facilitate patient enrollment in programs.
- Execute assistance-program logistics, including product replenishment, copay reimbursement, payment arrangements, prescription copay cards, coupons, and foundational assistance.
- Monitor the posting of payments and reimbursements when prescription assistance is obtained for medical benefit drugs.
- Track, monitor, and report metrics to the supervisor in a timely manner.
Benefits
- Comprehensive benefits package for team members and providers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
