Ambulatory Reception Scheduler Coordinator
About The Position
The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments.
Requirements
- One year of clerical, scheduling, and/or customer service experience.
Nice To Haves
- Degree in a healthcare field.
- Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics.
- Previous experience in an ambulatory care setting.
- One year of Epic electronic medical record system experience.
Responsibilities
- Provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department.
- Schedules appointments and verifies insurance for all radiology patients.
- Performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records.
- Serves as a resource to medical staff regarding hospital protocols.
- Acts as a link between staff, patients, families, and care providers, and between the unit and other hospital departments.
Benefits
- Medical and dental insurance (which begin on the first day of the month following start)
- 401k with match
- Disability insurance
- Fertility benefits
- Tuition reimbursement
- Educational reimbursement toward continuing education
- Public Service Loan Forgiveness program
- Onsite employee fitness center
- Onsite employee clinic
- Center for Employee Resilience
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
