Ambulatory Pharmacy Technician; 0.6FTE; Day/PM Shift

UnityPoint Health - Meriter Hospital•Madison, OH

44d

About The Position

The Ambulatory Pharmacy Technician supports the Outpatient Pharmacy by performing prescription-filling tasks, including collecting patient demographic and insurance information, entering prescriptions into the computer system, adjudicating online claims, counting, measuring, or reconstituting drug products, compounding medications when needed, and collecting payment. The technician also performs clerical duties such as answering phones, opening mail, initiating prior authorizations, and assisting with record-keeping and inventory control. The role requires maintaining high standards of customer service and satisfaction. The position also includes Discharge Specialist Pharmacy Technician responsibilities in the Outpatient Pharmacy. The Discharge Specialist facilitates and expedites the medication-related discharge process in support of Inpatient Pharmacists, the Discharge Pharmacist, and Outpatient Pharmacy staff. This includes proactively reviewing and verifying patients’ drug benefit information, obtaining payment information for patients using Meriter Outpatient Pharmacy at discharge, processing test claims for discharge medications, and processing medication prior authorizations and requests. The specialist works with floor staff to identify patients who cannot afford their medications and helps ensure enrollment in available assistance programs. The Discharge Specialist also facilitates bedside prescription delivery and assists the Outpatient/Discharge Pharmacist with copay collection and physical delivery of prescriptions.

Requirements

High school diploma or equivalent.
Minimum of 1 year of experience.
Current registration as a Pharmacy Technician with the Wisconsin Department of Safety and Professional Services, or a pending application for registration by the start date.

Responsibilities

Collect patient demographic and insurance information.
Enter prescriptions into the computer system and ensure accurate, efficient adjudication of online claims.
Count, measure, or reconstitute drug products and compound medications when needed.
Collect payment for prescriptions.
Answer phones, open mail, initiate prior authorizations, and assist with record-keeping, including inventory control.
Maintain high standards of customer service and satisfaction.
Support Inpatient Pharmacists, the Discharge Pharmacist, and Outpatient Pharmacy staff in facilitating the medication-related discharge process.
Proactively review and verify patients’ drug benefit information to ensure reimbursement requirements are met and support seamless transitions in care.
Obtain payment information for patients using Meriter Outpatient Pharmacy at discharge.
Process test claims for discharge medications and medication prior authorizations or requests.
Work with floor staff to identify patients unable to afford medications and help ensure enrollment in available assistance programs.
Facilitate bedside prescription delivery and assist with copay collection and physical delivery of prescriptions.