Ambulatory Pharmacy Technician, Lead

Sutter Health•Berkeley, CA

2d•Onsite

About The Position

Coordinates daily specialty pharmacy technician operations, including workflow oversight, staffing support, scheduling coordination, and technician work assignments. Partners with pharmacy leadership to ensure operational continuity, regulatory compliance, and high-quality patient care. Supports accreditation and quality management activities, including audit readiness, documentation management, performance improvement initiatives, and ongoing compliance with local, state, federal, URAC, ACHC, and organizational standards. May assist with staffing, staff training, orientation, and continuous process improvement efforts.

Requirements

Graduation from an accredited Pharmacy Technician program OR Met Board of Pharmacy requirements to obtain registration
PHRMTECHR-Registered Pharmacy Technician OR PHARMC-Certified Pharmacy Technician OR TCH-Pharmacy Technician OR PHARMI-Pharmacy Intern
4 year recent relevant experience
Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations and laws and regulations.
Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations and symbols commonly used in prescribing, dispensing, and record keeping of medications.
Requires a basic working knowledge of legal requirements and accreditation standards including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA) and United States Pharmacopeia (USP).
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.
Carry out calculations and execute basic math skills needed for common dosage determination.
Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s PHI.
Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Coordinates daily specialty pharmacy technician operations, including workflow oversight, staffing support, scheduling coordination, and technician work assignments.
Partners with pharmacy leadership to ensure operational continuity, regulatory compliance, and high-quality patient care.
Supports accreditation and quality management activities, including audit readiness, documentation management, performance improvement initiatives, and ongoing compliance with local, state, federal, URAC, ACHC, and organizational standards.
May assist with staffing, staff training, orientation, and continuous process improvement efforts.
Ability to perform basic pharmacy buyer duties.