Ambulatory Nurse Navigator, Pediatrics

Advocate Health and Hospitals Corporation•Wake Forest, NC

1d•Onsite

About The Position

The Ambulatory Nurse Navigator, Pediatrics is responsible for the ongoing evaluation and quality improvement of the Navigator Program. This role ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. The Navigator identifies barriers to efficient and effective management of patient care and seeks strategies to remove them. They implement outreach efforts to establish and maintain positive working relationships with key community agencies, and collect and maintain up-to-date and accurate program data and documentation. The role also involves delivering reports that demonstrate outcomes and performance improvement activities, adhering to established productivity benchmarks, and providing chronic care management through motivational interviewing and health coaching. The Nurse Navigator demonstrates the ability to function in a professional practice model through active participation in shared governance and professional growth, including continuing education and seeking constructive feedback. They provide age/developmentally appropriate patient care in accordance with Age-Specific guidelines.

Requirements

Graduation from an accredited School of Nursing.
BSN preferred with two years' experience as a Registered Nurse.
Case management experience preferred.
Bilingual preference with fluency in Spanish preferred.
Current license as a Registered Nurse (RN) in the State of applicable state.
Problem solving, decision making and critical thinking skills
Ability to work in a self-directed environment
Ability to work with and lead teams
Demonstrates ability to work in fast-paced environment with multiple interruptions
Expertise in MS Office and ability to prepare program reports frequently and efficiently

Nice To Haves

BSN preferred
Case management experience preferred
Bilingual preference with fluency in Spanish preferred

Responsibilities

Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards.
Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care.
Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them.
Implements outreach efforts to establish and maintain positive working relationships with key community agencies.
Collects and maintains up to date and accurate program data and documentation according to program standards.
Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
Trained in motivational interviewing and health coaching to provide chronic care management.
Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth.
Demonstrates responsibility for personal development by participating in continuing education offerings.
Seeks new opportunities for self- improvement.
Seeks and applies constructive feedback to improve performance.
Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program