Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families. This is a full-time position (40 hrs., 8 hour shifts, hybrid remote position, Monday- Friday). Join our team in a unique role designed to assist with guiding patients through the process from scheduling to arrival for a GI procedure. The GI Navigator helps by removing barriers, and providing resources for patients to successfully complete their procedure through telehealth communication and chart review. Responsibilities include: facilitating preparation prior to procedure through telephone management, patient education, and coordination of care. The Nurse Navigator assists with data collection for quality improvement initiatives, and attends scheduling meetings with a multidisciplinary team to ensure efficient and accurate procedure scheduling. Must possess strong communication skills, be proactive and independent in decision-making, and have excellent organizational skills. RN with minimum of 3 years’ experience required. GI experience strongly preferred.
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Job Type
Full-time
Career Level
Mid Level