Ambulatory Clinical Analyst

Unity Health Care.•Washington, DC

3d•$86,211 - $96,987•Onsite

About The Position

Unity Health Care is one of the largest Federally Qualified Health Centers (FQHCs) in the nation, dedicated to providing compassionate, culturally competent, and high-quality health care to underserved communities throughout Washington, D.C. Our mission-driven organization focuses on improving health outcomes through integrated primary care, behavioral health, specialty care, and innovative technology solutions that support patient-centered care. At Unity, our employees are passionate about making a meaningful difference in the lives of the patients and communities we serve.

Requirements

Bachelor’s degree in Health Information Technology, Computer Science, Health Informatics, or related clinical field required
Minimum of two (2) years of experience working in a healthcare environment utilizing EHR systems or providing application support
Experience supporting Epic or other clinically focused systems required
Current clinical licensure upon hire required (ideal backgrounds include RN, LPN, or Medical Assistant)
Epic certification required within 180 days of hire and maintained thereafter
Strong understanding of healthcare workflows, medical terminology, and regulatory compliance standards
Excellent analytical, troubleshooting, project management, and communication skills
Ability to manage multiple competing priorities in a fast-paced healthcare environment

Nice To Haves

Experience in an outpatient ambulatory setting preferred
Experience in an FQHC or community health environment preferred

Responsibilities

Configure, maintain, and optimize Epic clinical applications including EpicCare Ambulatory, Healthy Planet, Care Everywhere, EpicCare Link, Behavioral Health, Wisdom, Rover, and related modules
Collaborate with ambulatory and operational leadership to strategically plan clinical system development and workflow improvements
Analyze workflows, system functionality, data collection, reporting, and technical issues associated with Epic systems
Design, build, test, implement, and maintain Epic system solutions and enhancements
Provide troubleshooting and issue resolution support for Epic clinical applications and workflows
Support system upgrades, testing, implementations, and optimization initiatives
Develop and maintain templates, order sets, provider favorites, and workflow configurations within Epic
Lead assigned Epic-related projects including project documentation, timelines, status updates, and coordination with leadership
Collaborate with trainers and end users to support education, adoption, and effective use of clinical applications
Participate in IT governance, change control, and ticket management processes
Conduct audits and assessments to ensure compliance with organizational standards and regulatory requirements
Collaborate across operational and clinical departments to improve efficiency, quality of care, and system effectiveness
Participate in disaster recovery planning and support activities
Document workflows, processes, best practices, and system changes for future reference and training purposes