Ambulatory Clinic RN Care Coordinator - Center for Advance Medicine

The University of Kansas Health SystemKansas City, KS
Onsite

About The Position

We are building an innovative, team-based clinic designed to deliver comprehensive, same-day care for patients with complex chronic conditions, and we are looking for skilled, proactive nurses to help us launch. In this role, you will balance hands-on patient care with meaningful clinical coordination. You will conduct nurse visits where you review care protocols, educate patients, and administer injections or simple procedures. You will also support desk-based clinical work including telehealth visits, telephonic nursing, pre-visit planning, and chart preparation and review. You will work primarily with patients managing chronic conditions such as: Irritable Bowel Disease (IBD) and Interstitial Lung Disease (ILD). Our model centers on real-time, collaborative care. Patients are seen by the full care team in one coordinated appointment. We are seeking individuals who advocate for their patients, think proactively, and confidently step in to support both patients and colleagues. If you are energized by teamwork, innovation, and making care easier for patients who need it most, we would love to meet you. The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe and compassionate nursing care. The Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs, performing clinic-related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator will provide support to their assigned physicians by communicating with the patient/family/caregiver and relaying the information to the physician. They will provide support and nursing care services during the physician's clinic sessions and ensuring the patient/family/caregiver understands the plan of care. They will verify all orders placed during the clinic session have been completed and the physician has been notified of the results.

Requirements

  • High School Graduate
  • Bachelor Degree Nursing
  • 2 or more years of RN experience.
  • Basic typing and word processing ability.
  • Excellent analytical, critical thinking and problem-solving skills.
  • Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
  • Must have current active multistate state Registered Nurse (RN) license in good standing in state in which you live.
  • Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 4/30/2026.
  • Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 14 days

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Responsible for management of patient flow, triage, and direct patient care.
  • Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
  • Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals.
  • Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patient’s quality of life through clinical and educational programs and/or support services.
  • Support patient self-management of disease.
  • Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
  • Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
  • Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient.
  • Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education.
  • Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals.
  • Observes, records and reports patient's condition and reaction to drugs and treatments to physicians.
  • Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.
  • Maintains/reviews patient records, charts and other pertinent information.
  • Records tests and examination results and then follows up with patient.
  • Posts tests and examination results.
  • Responds to/refers incoming patient treatment-related phone calls.
  • Instructs patient and family regarding medications and treatment instructions.
  • Maintains patient confidentiality.
  • In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
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