Ambulatory Clinic RN Care Coordinator - Landon Center; Neurology

The University of Kansas Health System • Kansas City, KS

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About The Position

The Ambulatory Clinic RN Care Coordinator for the Landon Center on Aging Neurology clinic is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of nursing care through identifying and clarifying patient needs, providing clinic-related patient care, conducting health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes.

The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps ensure patients and caregivers understand the plan of care, verifies that orders from clinic sessions are completed, and notifies physicians of results.

Requirements

• High school graduate.
• Bachelor of Science in Nursing.
• At least 2 years of RN experience.
• Current active multi-state RN license in good standing in the state where the applicant lives, or an active single-state RN license in good standing in the state of employment with proof of application for a multi-state RN license in the state where the applicant lives.
• Basic typing and word-processing ability.
• Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

• Previous medical office experience.

Responsibilities

• Manage patient flow, triage, and direct patient care.
• Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
• Manage the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
• Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
• Support patients in self-management of disease.
• Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
• Manage high-risk patients, including patients with multiple comorbidities or elevated risk of hospital readmission, and maintain a registry.
• Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
• Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and patient education topics.
• Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
• Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
• Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
• Maintain and review patient records, charts, and other pertinent information.
• Record test and examination results, post results, and follow up with patients.
• Respond to or refer incoming patient treatment-related phone calls.
• Instruct patients and families regarding medications and treatment instructions.
• Maintain patient confidentiality.
• Document patient care in the EMR in compliance with practice standards.
• Perform the professional, clinical, and technical competencies of the assigned unit or department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level