Ambassador (Hourly, Bardstown KY)

Luxco, Inc.Bardstown, KY
Onsite

About The Position

The Ambassador provides a fun, exciting, and engaging experience for visitors at the distillery. They conduct educational tours of the distillery and engage the visitor in the history, distilling process, and provenance of our brands. Ambassadors will also guide the visitor on a tasting experience at the distillery.

Requirements

  • High School Diploma or GED
  • Outgoing, charismatic personality
  • Excellent oral communication skills
  • Ability to work evenings and weekends

Nice To Haves

  • Hospitality/Bourbon tourism experience preferred

Responsibilities

  • Engage with visitors in the Visitor Center regarding distillery history, company history, bourbon trail knowledge, Company brands and the competition
  • Greet visitors upon arrival
  • Assist with VIP and Marketing Events including off-site events as needed
  • Represent the Company brands with passion and intellect
  • Understand the basics of the distilling process
  • Understand and speak to the overall market of bourbon and/or other spirits
  • Conduct tours and tastings of the distillery to visitors with group sizes varying from 2 – 20 visitors
  • Explain the distilling process in a manner that visitors can understand and relate to
  • Perform opening and closing duties including cleaning, stocking, and set-up throughout entire shift as needed
  • Cash out customers with retail purchases
  • Stock retail space consistently and throughout entire shift
  • Clean tasting area before and after tastings as well as set-up for each tasting
  • Assist with receiving, tagging, and merchandising product and the POS (point of sale)
  • Understand and perform all tasks according to the corresponding SOP

Benefits

  • medical
  • dental
  • vision
  • short and long-term disability
  • life insurance
  • 401(k) Match
  • PTO
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