Ambassador (Hourly, Bardstown KY)

Luxco, Inc.•Bardstown, KY

10h•Onsite

About The Position

The Ambassador provides a fun, exciting, and engaging experience for visitors at the distillery. They conduct educational tours of the distillery and engage the visitor in the history, distilling process, and provenance of our brands. Ambassadors will also guide the visitor on a tasting experience at the distillery.

Requirements

High School Diploma or GED
Outgoing, charismatic personality
Excellent oral communication skills
Ability to work evenings and weekends

Nice To Haves

Hospitality/Bourbon tourism experience preferred

Responsibilities

Engage with visitors in the Visitor Center regarding distillery history, company history, bourbon trail knowledge, Company brands and the competition
Greet visitors upon arrival
Assist with VIP and Marketing Events including off-site events as needed
Represent the Company brands with passion and intellect
Understand the basics of the distilling process
Understand and speak to the overall market of bourbon and/or other spirits
Conduct tours and tastings of the distillery to visitors with group sizes varying from 2 – 20 visitors
Explain the distilling process in a manner that visitors can understand and relate to
Perform opening and closing duties including cleaning, stocking, and set-up throughout entire shift as needed
Cash out customers with retail purchases
Stock retail space consistently and throughout entire shift
Clean tasting area before and after tastings as well as set-up for each tasting
Assist with receiving, tagging, and merchandising product and the POS (point of sale)
Understand and perform all tasks according to the corresponding SOP