Ambassador-Seasonal-Part Time-Chicago Michigan Ave.
About The Position
The Tiffany Ambassador will deliver the Tiffany Touch to every client they interact with and set the tone for their visit at our Chicago Flagship location. Ambassadors connect daily with clients, building brand desirability through unique face-to-face interactions and inspiring storytelling. Stationed throughout the store, Tiffany & Co. Ambassadors have a significant influence on the client’s journey and experience within the store. Tiffany & Co. Ambassadors greet and welcome clients as the embodiment of the Tiffany Warm Welcome and hold the critical position of embodying the brand through every client interaction.
Requirements
- Ability to deliver the Tiffany Touch to every client.
- Ability to set the tone for client visits.
- Ability to connect with clients daily.
- Ability to build brand desirability through face-to-face interactions and storytelling.
- Ability to embody the Tiffany Warm Welcome.
- Ability to embody the brand through every client interaction.
- Ability to greet and welcome clients.
- Ability to direct clients throughout the boutique.
- Ability to engage in bespoke conversations.
- Ability to discern client needs.
- Ability to partner clients with the appropriate Client Advisor.
- Ability to support hospitality, tours, and selling events.
- Ability to manage floor waiting lists.
- Ability to execute efficiencies and best practices.
- Ability to assist sales team with boxing and wrapping items.
- Ability to replenish POS and gifting supplies.
- Ability to keep POS stations and sales floor areas neat and organized.
- Ability to communicate potential service issues to management in a timely manner.
- Ability to share client interactions and impressions of the brand with management.
- Ability to foster collaboration.
- Ability to work in a team environment.
- Ability to support company initiatives.
- Ability to demonstrate agility when it comes to change.
Responsibilities
- Welcome all clients in a warm and courteous manner, helping to create an exemplary luxury experience that positively impacts both service and sales.
- Exhibit passion and instill inspiration using storytelling to share knowledge of the World of Tiffany.
- Consistently deliver a knowledgeable and curated experience for every client.
- Attend to the needs of internal and external clients while greeting and directing clients throughout the boutique ensuring Tiffany expectations are always delivered.
- Engage in bespoke conversations to elevate the in-store experience and discern client needs, partnering them with the appropriate Client Advisor to achieve sales goals.
- As dictated by the needs of the business, support all hospitality, tours, and selling events through various means including door coverage, elevator operation, hospitality support, and BOH support.
- Accurately manage floor waiting lists and execute efficiencies and best practices to better support in-store experience.
- Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized.
- Communicate with management any potential service issues in a timely manner.
- Share client interactions and impressions of the brand with management.
- Fosters collaboration and works best in a team environment.
- Support Company Initiatives and demonstrate agility when it comes to change.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
