Ambassador

PCI Municipal Services•Chattanooga, TN
•$17 - $18

About The Position

The Ambassador patrols assigned routes and identifies illegally or improperly parked vehicles, tagging them using an assigned handheld ticket-writing device and printer. While on patrol, the employee represents the Chattanooga Parking Authority and provides customer service to the public, including giving directions and informing drivers about where they can and cannot park. The role also includes initiating towing or booting procedures for scofflaw vehicles, checking parking meters, and reporting meters that are broken, vandalized, or missing. The position involves walking assigned routes throughout downtown Chattanooga, typically 8–14 miles per day, and being on foot for periods of at least eight hours. Employees may work various shifts, including evenings, weekends, and holidays, and must be able to walk in all weather conditions.

Requirements

  • Some knowledge of parking regulations.
  • Moderate knowledge of the geography of Chattanooga.
  • Ability to walk for long periods in all weather conditions, covering 8–14 miles daily throughout downtown Chattanooga.
  • Ability to read and understand signs.
  • Ability to complete work assignments and take and understand directives.
  • Ability to communicate effectively, both in writing and verbally.
  • Ability to exercise initiative and sound judgment and react with discretion under varying conditions.

Responsibilities

  • Patrol assigned streets and parking lots on foot and walk assigned routes in a timely manner.
  • Identify improperly parked vehicles and tag them using the assigned handheld ticket-writing device and printer.
  • Provide excellent customer service to the general public, including giving directions and explaining parking restrictions.
  • Initiate procedures for having scofflaw vehicles towed or booted and call in bootable vehicles.
  • Use the handheld device to take photographs as part of the enforcement process.
  • Check parking meters for proper functioning and report broken, vandalized, or missing meters.
  • Perform other related activities, functions, tasks, and duties as assigned or required.
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