Ambassador - MSP Minneapolis/St. Paul Airport - seasonal part-time

Smarte CarteFort Snelling Unorganized Territory, MN
$17 - $18Onsite

About The Position

Smarte Carte is a global provider of travel and infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers. For over 50 years, they have partnered with over 3,500 venues to deliver convenient, reliable services. Their portfolio includes luggage carts, smart locker systems, mobility rentals, massage chairs, and guest services. This role offers a flexible schedule, great pay, and a positive work environment where employees can develop their careers and have their voices heard. Smarte Carte prides itself on a diverse and inclusive workforce and is focused on environmental responsibility.

Requirements

  • Must be at least 18 years of age.
  • Previous experience in customer service.
  • Excellent verbal communication skills.
  • High school diploma or equivalent preferred.
  • Minimum six months previous work experience.
  • Ability to get Airport Badge is required.
  • Valid Driver License is required.

Responsibilities

  • Direct the flow of traffic in the customs area; direct customers to additional Cart Management Units, suggest the use of credit card payment.
  • Provide superior customer service.
  • Cash Handling; must be able to handle cash quickly and accurately.
  • Responsible for maintaining a balanced "Bank" of cash in order to break large bills for passengers, occasionally exchanging foreign.
  • Perform routine, maintenance and cleaning of carts and CMUs, tracking and rails.
  • Identify disabled, unusable carts, put in designated area and alert supervisor/MOD.
  • Transport carts from high return areas to high rental areas, ensure carts are available to customers.
  • Utilize mechanized equipment to move multiple carts throughout the airport.
  • Maintain communication and cooperation with other employees, and facility management.
  • Perform job in an honest, reliable, and a professional manner.
  • Maintain a clean area where Smarte Carte operates.
  • Additional duties as assigned by management.

Benefits

  • Monthly cellular phone allowance
  • Company Paid Sick Time
  • Matching 401k
  • Overtime
  • Holiday Overtime
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