Ambassador (Front Desk & Customer Service)

Cohere Life•Castle Rock, CO

5d•Onsite

About The Position

Ambassador | Part-Time Vista at Montaine & Regency at Montaine | Castle Rock, Colorado $20/hour Hiring range based on experience, skills, and qualifications. Schedule: Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. Additional availability for occasional community events is preferred and will be scheduled as needed. Collaboration. Authenticity. Connection. Balance. At Cohere, we believe community is the most valuable amenity. We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation’s most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish. We’re hiring two part-time Ambassadors to support our Montaine communities in Castle Rock, Colorado: Vista at Montaine is a premier resort-style master-planned community where breathtaking views, thoughtfully designed amenities, and outdoor adventure come together to create an exceptional resident experience. Regency at Montaine is a vibrant active adult community where residents enjoy exceptional amenities, engaging programs, and meaningful opportunities to connect with their neighbors. Each Ambassador will primarily support one community while serving as the face of the community—similar to a front desk associate, concierge, or customer service representative. You’ll create a welcoming and memorable experience for residents and guests, serve as a trusted resource, support events and activities, and help ensure community amenities remain inviting, organized, and enjoyable. This is an opportunity to build meaningful relationships, make a visible impact, and contribute to a community where connection, hospitality, and resident experience are at the heart of everyday life. If you enjoy helping people, creating positive experiences, staying engaged, and being part of a collaborative team, we’d love to meet you.

Requirements

Experience in customer service, hospitality, recreation, events, sales, or a related field
Outstanding communication and relationship-building skills
Passion for creating positive experiences and serving others
Ability to remain professional and solution-focused in challenging situations
Strong organizational skills and attention to detail
Comfortable using Microsoft Office and learning new technology platforms
Ability to work independently and collaboratively as part of a team
Positive attitude, reliability, flexibility, and enthusiasm
Availability to work Saturdays from 10:00 a.m.–5:00 p.m. and Sundays from 11:00 a.m.–5:00 p.m. is required.
Ability to stand and walk for extended periods of time
Ability to lift and move up to 30 pounds

Nice To Haves

Additional availability for occasional community events is preferred.

Responsibilities

Serve as the Face of the Community: Serve as a welcoming first point of contact for residents, guests, and visitors. Answer questions, provide assistance, and respond to resident needs with professionalism and care. Conduct tours of community amenities and programs. Promote upcoming events, classes, clubs, and activities.
Support Community Events & Programs: Assist with community events, activities, and resident engagement programs. Help with event setup, execution, and cleanup. Encourage participation and help create positive experiences for residents.
Support Amenity Operations: Monitor amenity spaces, grounds, and recreational areas to help ensure a safe and enjoyable environment. Assist residents utilizing community facilities and rental spaces. Perform light cleanup, reset furniture, and maintain the appearance of amenity areas. Submit and follow up on maintenance requests as needed.
Provide Administrative Support: Update community calendars, bulletin boards, and displays. Assist with data entry, inventory management, reporting, and other administrative tasks. Support daily community operations as needed.