About The Position

We are looking for an Amazon Virtual Assistant to support the day-to-day operations and growth of an established e-commerce business. The role will involve supporting multiple sales channels, managing customer and order-related activities, maintaining product listings, assisting with marketing initiatives, and helping ensure smooth overall e-commerce operations. The primary focus will be on the Amazon US marketplace, with additional support for other e-commerce platforms such as Walmart, Etsy, eBay, Shopify, and LINE. The business line of focus is Advanced Operations, Profitability Tracking, and Brand Growth, with a specialization in high-level maintenance of Private Label accounts, emphasizing both logistics and digital marketing.

Requirements

  • At least 1 year proven experience as an Amazon VA with a heavy focus on backend operations and data management.
  • Proficient in Sellerise, Shipstation, and Amazon Seller Central.
  • Advanced knowledge of Google Sheets/Excel (must be comfortable with formulas for profit tracking).
  • Experience in basic graphic design and content scheduling for social media.
  • Excellent written English for professional customer communication and feedback de-escalation.
  • Ability to work independently, meet daily reporting deadlines, and maintain focus during graveyard shifts.
  • Main Device: Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. RAM: 8 GB or higher. Storage: Minimum of 112 GB. Internet Speed: At least 20 Mbps for both download and upload speeds.
  • Backup Device: Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. RAM: Minimum 4 GB. Storage: Minimum of 112 GB. Internet Speed: At least 10 Mbps for both download and upload speeds.
  • The use of mobile phones or tablets is not accepted for this role.

Responsibilities

  • Customer Service
  • Inventory Management
  • Shipment Management
  • Product Listing and Optimization
  • Case Management
  • Sponsored Ads using Helium 10 and Amazon Seller Central
  • Email Marketing
  • Creating Images for Email Marketing
  • Setting Up and Updating Shopify Pages
  • Creating Discounts and Promotions
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